[US HQ] FSQA Manager, Quality Systems Compliance

HelloFresh
Aurora +3 more
On-site

Who this role is best for

Candidates with food safety and quality management expertise and a strategic mindset will find this mid-level leadership role in a fast-growing meal-kit company.

Best fit for

  • Mid-level professionals with experience in supplier quality management and food safety systems
    — “Facilitate the implementation and rigorous maintenance of Supplier Quality Management Systems
  • Individuals who can drive standardization and digital transformation across multiple locations
    — “Influence and drive continuous improvement initiatives across 8 distribution centers to standardize food safety and quality practices
  • Candidates with strong cross-functional collaboration skills and a customer-centric approach
    — “Partner with Procurement, Operations and other departments to ensure supplier food safety and quality requirements are embedded throughout the business

Things to consider

  • The role demands attention to regulatory compliance and supplier onboarding processes
    — “Supplier and ingredient onboarding, audit management, corrective and preventive actions (CAPA)
  • The position requires hands-on leadership across multiple fulfillment centers in the US
    — “you will be responsible for the HelloFresh and Factor fulfillment center locations

How to stand out

  • Highlight your experience with quality management systems like TraceGains and SQF
    — “In-depth knowledge of TraceGains or similar quality management systems
  • Demonstrate your ability to standardize processes across multiple locations
    — “standardize food safety and quality practices across 8 distribution centers
  • Showcase your background in specification management and root cause analysis
    — “2+ years of specification management, document control, root cause and corrective action
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Manager

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • implementation of quality systems
  • improved supplier food safety and quality performance
Typical background
3+ years experience in quality, supply chain, vendor management or food manufacturing

Skills & requirements

Required

Quality SystemsFood SafetyContinuous ImprovementSupplier ManagementData Analysis

Preferred

AutomationDigital Quality Systems

Stack & domain

Food SafetyQuality SystemsHaccpSQFGmpsLeadershipCommunicationProblem-solvingBRCAIBOrganicFood ManufacturingSupply Chain

About the role

Original posting from HelloFresh

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.  

We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people. 

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Description:

As the Manager, Quality Systems Compliance, you will be responsible for the HelloFresh and Factor fulfillment center locations. You will take a hands-on approach and deliver strategic operational leadership across all aspects of supplier food safety and quality.  You will map out and deliver the quality system program at HelloFresh, effectively raising the bar on food safety and quality.

You will ...

Facilitate the implementation and rigorous maintenance of Supplier Quality Management Systems, encompassing program and policy documents, supplier document control, supplier and ingredient onboarding, audit management, corrective and preventive actions (CAPA), certificate of analysis (COA) and technical specifications.

Develop and monitor supplier food safety and quality performance KPIs such as audit results, complaints, non-conformances, documentation, CAPA etc. and report trends to leadership.

Influence and drive continuous improvement initiatives across 8 distribution centers to standardize food safety and quality practices and identify opportunities for automation and digital quality systems.

Partner with Procurement, Operations and other departments to ensure supplier food safety and quality requirements are embedded throughout the business .

Support customer and regulatory inspections.

Cultivate a customer-centric culture dedicated to ensuring the delivery of premium-quality products and superior service standards.

You are...

Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas

Strategic: you’re a critical thinker who uses logic to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans

Customer-focused: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of customer care and customer satisfaction

Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support

At a minimum, you have...

Bachelor’s Degree (Masters preferred) in Food Science, Supply Chain, or related field

3+ years of experience in Quality, Supply Chain, Vendor Management or Food Manufacturing

2+ years of specification management, document control, root cause and corrective action

Well-versed in quality systems, food safety regulations, HACCP, SQF, GMPs

Quality or Ingredient Certification knowledge a plus (BRC, SQF, AIB, Organic etc.)

Advanced use of Google app (Gmail, drive, sheets, etc.), and Tableau

In-depth knowledge of TraceGains or similar quality management systems

You’ll get…

Competitive Salary & 401k company match that vests immediately upon participation 

Generous parental leave of 16 weeks & PTO policy 

$0 monthly premium and other flexible health plans 

85% discount on your subscription to HelloFresh (as well as other product initiatives)   

Employee Resource Groups 

Collaborative, dynamic work environment within a fast-paced, mission-driven company  

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.

Colorado Pay Range$94,815—$109,650 USDTexas Pay Range$82,000—$102,000 USDNewark, NJ Pay Range$101,430—$117,300 USDArizona Pay Range$82,000—$102,000 USDIllinois Pay Range$94,815—$109,650 USD

Source: HelloFresh careers

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