Vice President - Lead Site Reliability Engineer

JPMorgan Chase
Houston, TX
On-site

Who this role is best for

Cloud-native infrastructure engineers with leadership experience and regulatory compliance expertise will find this role in enterprise resilience at JPMorgan Chase highly impactful.

Best fit for

  • Candidates with 5+ years of SRE experience and a track record in cloud-native systems
    — “5+ years applied experience”
  • Individuals skilled in translating regulatory requirements into technical solutions
    — “translate complex regulatory and security requirements into engineered, production-ready solutions”
  • Engineers with strong Python skills and experience in automation frameworks
    — “Proficiency in Python and at least one additional language such as Java, Go, or C#”

Things to consider

  • This role requires handling highly sensitive data in compliance with strict regulations
    — “handling operational data in accordance with sensitivity and security requirements”
  • Candidates must be comfortable leading cross-organizational initiatives and managing dependencies
    — “lead complex, cross-organizational initiatives and translate security, control, and regulatory requirements into engineered solutions”

How to stand out

  • Highlight your experience in building scalable backup and recovery systems using AWS
    — “Build cloud-native solutions using AWS services”
  • Showcase your ability to mentor engineers and influence senior stakeholders
    — “mentor engineers across the team, and influence senior stakeholders”
  • Emphasize your hands-on work with observability tools like Dynatrace and Grafana
    — “hands-on experience with observability and monitoring platforms such as Dynatrace and Grafana”
  • Demonstrate your use of AI in infrastructure engineering with validation examples
    — “review and validate AI-assisted recommendations before implementation”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • designs and operates scalable backup services
  • drives automation-first capabilities
  • translates complex requirements into solutions
Typical background
5+ years of software engineering experienceformal training in site reliability engineering

Skills & requirements

Required

Site Reliability EngineeringDistributed SystemsCloud-native ApplicationsAWS ServicesPythonInfrastructure As CodeContinuous Integration

Preferred

GrafanaDynatrace

Stack & domain

AWSPythonJavaGoC#DynatraceGrafanaLeadershipCommunicationCollaborationFinance

About the role

Original posting from JPMorgan Chase

Shape the future of enterprise resilience at one of the world's most influential financial institutions.

As a Lead Site Reliability Engineer at JPMorganChase within Infrastructure Platforms, you bring deep technical expertise and a leadership mindset to one of the firm's most critical reliability domains. You will drive the design, automation, and continuous improvement of scalable backup, recovery, and data-protection services that safeguard the firm's most sensitive assets. In this role, you will influence senior stakeholders, mentor engineers across the team, and translate complex regulatory and security requirements into engineered, production-ready solutions. Your work directly strengthens the firm's operational resilience and positions the team at the forefront of cloud-native infrastructure engineering.

Job responsibilities

Build and operate distributed systems, platform services, APIs, automation frameworks, and cloud-native applications that underpin enterprise-scale backup and recovery capabilitiesEmbed site reliability engineering principles through reliability metrics, observability, incident learning, operational readiness reviews, and continuous improvement cyclesLead architecture and engineering for scalable backup, recovery, immutable-data protection, and recovery-assurance services across hybrid and cloud environmentsDrive automation-first, API-led, and self-service capabilities that reduce operational toil and measurably improve customer and stakeholder outcomesBuild cloud-native solutions using AWS services, infrastructure as code, continuous integration and delivery pipelines, and modern software-engineering practicesDesign preventive and detective security controls, policy guardrails, automated validation, and audit-ready evidence to meet regulatory and compliance requirementsApply enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data in accordance with sensitivity and security requirementsDeliver telemetry, reporting, and operational intelligence that provide real-time visibility into backup health, compliance posture, and recovery readinessMentor engineers, influence senior stakeholders, and coordinate cross-team delivery with clear ownership and explicit dependency managementRequired qualifications, capabilities, and skills

Formal training or certification on site reliability engineering concepts and 5+ years applied experienceDemonstrated experience building distributed systems, platform services, APIs, automation frameworks, and cloud-native applicationsExpertise in site reliability engineering practices, monitoring, telemetry, incident management, and production operational readiness, including hands-on experience with observability and monitoring platforms such as Dynatrace and GrafanaDeep knowledge of one or more infrastructure engineering domains including networking, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessmentsStrong knowledge of enterprise data protection, backup and recovery, cyber resilience, immutable storage, retention policies, and recovery testingAdvanced AWS experience spanning backup services, identity and access management, security controls, observability, and infrastructure automationProficiency in Python and at least one additional language such as Java, Go, or C#Demonstrated experience using enterprise-authorized AI capabilities to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivityAbility to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectationsAbility to lead complex, cross-organizational initiatives and translate security, control, and regulatory requirements into engineered solutionsPreferred qualifications, capabilities, and skills

Experience with enterprise backup platforms such as Cohesity or Commvault, and cloud-native backup services such as AWS BackupFamiliarity with container orchestration platforms such as Kubernetes or OpenShift in a production environmentExposure to database platforms and cyber-recovery solutions within a regulated financial-services environmentExperience with operational analytics and data-driven approaches to infrastructure health and compliance reporting

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Source: JPMorgan Chase careers

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