Vice President, Production Services (APAC MIM)

BNY
Singapore
On-site

Who this role is best for

Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • act as primary point of contact for all incident escalations
  • monitor scheduled changes and ensure proper addressment
  • lead operations status calls
  • provide decisions with subject matter expert input
Typical background
Bachelor's degree in computer science or a related discipline10-12 years of related infrastructure or application support experience

Skills & requirements

Required

Incident ManagementChange ManagementOperations Status CallsCommunicationsDatacenter Disaster RecoveryCyber Incident Management

Preferred

Securities Or Financial Services Industry ExperiencePeople Leadership Experience

Stack & domain

Incident ManagementMonitoringChange ManagementCommunicationsStatus UpdatesDatacenter Disaster RecoveryCybersecurityInfrastructureApplication SupportSecuritiesFinancial ServicesPeople LeadershipTeamworkLeadershipProblem-solvingCommunicationProject ManagementCustomer ServiceProduction ServicesInfrastructure Support

About the role

Original posting from BNY

We’re seeking a future team member for the role of Vice President Production Services to join our Production Services CTOC MIM Team. This role is located in Singapore.

In this role, you’ll make an impact in the following ways: 

Acting as primary point of contact for all incident escalations and management, across TSG and key business operations areas.Monitoring P1/P2/P3 incidents for engagement, impact assessment, progress and escalation and overall command and control.Monitoring scheduled changes to ensure unexpected developments are properly addressed; high risk change status is updated in a timely fashion and change/incident correlation is performed.Leading operations status calls at beginning and end of day.Providing decisions with subject matter expert input across all disciplinesCommunications and status updates for major incidentsCommanding and participation in Datacenter disaster recovery testsPartnering with Cyber teams to manage incidents.

 To be successful in this role, we’re seeking the following: 

Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 10 - 12 years of related infrastructure or application support experience required; Experience in the securities or financial services industry is a plusExperience in People Leadership role is a plus

At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Source: BNY careers

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