Virtual Office Manager

Offshorelaunch
Worldwide Remote
Remote

Who this role is best for

Best suited to candidates with administrative experience in home services or construction, working in a remote setup with a focus on process-building and collaboration.

Best fit for

  • Candidates with administrative experience in home services or construction who can build and maintain SOPs
    — “5+ years of administrative or office management experience, preferably in home services or construction.
  • Individuals who can thrive in a remote environment with a strong emphasis on teamwork and collaboration
    — “Work in a people-first, remote environment that values growth and ongoing development.
  • Candidates who are self-directed and can manage recurring tasks independently over the long term
    — “Self-directed, organized, and able to manage recurring tasks independently.

Things to consider

  • This role involves long-term commitment to a single client, not a generalist staffing arrangement
    — “We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.
  • Compensation is determined by Offshore Launch, not the client company
    — “The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

How to stand out

  • Highlight experience with documented SOPs and administrative process optimization in your resume and interview responses
    — “handling administrative tasks through documented Standard Operating Procedures (SOPs).
  • Demonstrate proficiency in CRM or job management tools, especially ServiceTitan, during interviews
    — “Proficient in CRM or job management tools; ServiceTitan experience is a plus.
Pace · SteadyCollaboration · LowAutonomy · MediumDecision Impact · IndividualLevel · Mid

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Streamlined business operations
  • Owner focus on business growth
Typical background
5+ years of administrative or office management experience

Skills & requirements

Required

Administrative ManagementOffice ManagementAccounts ReceivableMeeting Notes ManagementPermit ApplicationsRecruiting ProcessOnboarding And OffboardingPayroll Data ManagementTruck Registrations

Preferred

Servicetitan ExperienceCRM Or Job Management Tools

About the role

Original posting from Offshorelaunch via Greenhouse

About Offshore Launch

Offshore Launch is a staffing agency that specializes in helping small business owners scale their operations with the top 1% of global remote talent. We are a people-centered agency with a passion for leaving every person and business in a better position than we found them.

Why Join Offshore Launch?

Impact the growth and success of small and medium-sized businesses.

Work in a people-first, remote environment that values growth and ongoing development.

Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration.

Contribute to a culture that values partnership, service, and excellence.

Your Role

As an employee of Offshore Launch, you are being hired for a unique role within a target Client’s company. We value long-term partnerships, and seek to recruit talent that will serve an individual Client’s business for multiple years.

You will work full-time with the Client company. However, the Agency provides ongoing support to ensure your continued success. As such, we create space for ongoing check-ins, feedback and development through:

Membership in the Offshore Launch Slack workspace

Bi-weekly All Team meetings

Monthly reviews

Your job is to help the Client succeed.

Our job is to help you succeed.

About the Client

The Virtual Office Manager will serve as the administrative backbone of the business, a family-owned plumbing company in Temple, Texas. This role is critical for streamlining operations and allowing the owner to focus on business growth, handling administrative tasks through documented Standard Operating Procedures (SOPs).

Responsibilities

Manage owner and team inboxes daily.

Oversee accounts receivable follow-up, invoice tracking, and payment reminders.

Convert meeting notes into actionable items and calendar reminders.

Track project milestones and notifications.

Prepare and manage permit applications and renewals.

Administer the recruiting process for field technicians.

Handle onboarding and offboarding paperwork.

Validate and summarize weekly time data for payroll.

Maintain trackers for truck registrations and inspections.

Requirements

5+ years of administrative or office management experience, preferably in home services or construction.

Proficient in CRM or job management tools; ServiceTitan experience is a plus.

Excellent English communication skills, both written and verbal.

Strong attention to detail and proficiency with numbers and spreadsheets.

Self-directed, organized, and able to manage recurring tasks independently.

Compensation & Benefits (to be provided by Offshore Launch)

Up to $1800, depending on experience

13th month pay

Performance-based bonuses

Comprehensive HMO policy, including dependents.

Annual continuing education budget to support professional development

Note

The Client is not involved in compensation or benefits. As an employee of Offshore Launch, all compensation and benefits are to be provided by the Agency.

Please note that we anticipate a response from candidates within 24 hours of our outreach. If we do not receive a reply within this timeframe, we will assume that you are no longer interested in pursuing this opportunity.

Source: Offshorelaunch careers (Greenhouse)

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