Visual Lead - Market Mall

ALO
Market Mall +2 more
On-siteCareer-pivot friendly

Who this role is best for

Geared toward retail professionals comfortable with visual merchandising and dynamic leadership, with a focus on Calgary-based operations and collaboration across multiple departments.

Best fit for

  • Candidates with retail leadership experience and a passion for visual merchandising and product presentation
    — “Manage execution of key operational functions including shipment, receiving and processing”
  • Individuals who thrive in a hands-on, client-centric environment and can lead by example
    — “Leads by example and inspires staff in daily operations, guest experience, and visual standards”
  • Professionals with strong analytical skills and a track record of using data to improve business performance
    — “Utilizes reporting tools in partnership with management to identify business opportunities”

Things to consider

  • The role demands physical stamina and willingness to work extended hours during peak seasons
    — “Ability to stand and move for an entire shift”
  • Candidates must be available for opening, closing, and weekend shifts, including holiday periods
    — “expect all full-time employees to be available for opening, closing and weekend shifts”

How to stand out

  • Highlight experience with cross-functional team collaboration and visual merchandising execution
    — “Partner with Operations & Visual Managers to manage reporting, budgets, expenses”
  • Showcase leadership examples where you provided coaching and feedback to improve team performance
    — “Partner with management to provide coaching, guidance and direction to Associates”
  • Demonstrate your ability to adapt visual strategies to meet business needs and achieve KPIs
    — “Effectively plans visual floor changes with the management team through payroll management”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Managed execution of key operational functions
  • Provided coaching and guidance to associates
  • Executed company-level operations-focused directives
Typical background
Retail ManagementVisual MerchandisingOperations

Skills & requirements

Required

Visual MerchandisingStore OperationsTeam LeadershipBusiness AcumenGuest Experience

Preferred

Retail ManagementInventory Control

About the role

Original posting from ALO via Greenhouse

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

Objective 

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management

Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager

Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business

Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline

Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

Leads by example and inspires staff in daily operations, guest experience, and visual standards

Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent

Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Flow Experience Leader 

Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed

Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s

Open and close the store in accordance with visual standards 

Visual Lead Qualifications 

2+ Years prior work experience in a client-centric, sales environment

Proven leadership capabilities demonstrating excellent decision making

Values feedback, receptive to receiving feedback and eager to provide

Self-motivated with a desire to achieve results and excel individually, and as a team

Excellent interpersonal and written communication skills

Aligns with and embodies ALO’s Guiding Principles

Requires constant movement in an around all areas of store

Ability to lift, push, carry or otherwise move up to 50 pounds

Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

Ability to stand and move for an entire shift 

Visual Lead Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.  

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

Generous employee discount for ALO and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors

Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents

RRSP and TFSA with company matching (Canada Full-Time Employees)

Monthly Store Incentives

Clothing Allowance

Free yoga classes at any of our Sanctuaries (select cities)

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Source: ALO careers (Greenhouse)

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