VP, Strategy and Operations

Attentive
United States
RemoteCareer-pivot friendly

Who this role is best for

A natural match if you have cross-functional leadership experience in high-growth tech environments and a track record of operationalizing strategic priorities.

Best fit for

  • Candidates with cross-functional leadership experience in high-growth tech environments
    — “partnering cross functionally across Sales, Marketing, Product, and Client Strategy”
  • Individuals who have driven strategic initiatives and operational efficiencies in dynamic settings
    — “driving strategy, business operations, analytics, and data science at high growth technology companies”
  • Candidates with a history of aligning operations with sustainability goals
    — “aligning business operations with sustainability goals by implementing programs that reduce environmental impact and optimize resource use”

Things to consider

  • The role requires a high level of executive influence and data-driven problem-solving
    — “influencing executive leadership by diagnosing complex business problems and delivering data-driven recommendations”
  • This is a senior-level role requiring significant strategic and operational experience
    — “6 years of professional experience as a Manager, Director, Senior Director or any occupation, job title, or position driving strategy, business operations, analytics, and data science at high growth technology companies”

How to stand out

  • Highlight experience in cross-functional project management and strategic execution
    — “collaborating with stakeholders across departments to manage complex, high-impact projects from concept to completion”
  • Demonstrate leadership in developing scalable strategies and operational frameworks
    — “developing in-house strategies, managing teams, and supporting scalable solutions within dynamic operational environments”
  • Emphasize measurable impact in process improvements and performance optimization
    — “designing and executing process improvements to streamline engineering and technical workflows and enhance performance”
  • Showcase experience in building executive dashboards and tracking strategic progress
    — “Build executive dashboards & cadences to track progress”
  • Demonstrate your ability to manage and communicate with the board on a quarterly basis
    — “Manage quarterly board communications & materials”
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Operationalized strategic priorities
  • Established performance measurement
  • Led strategic priorities
  • Provided visibility into business performance
  • Executed recommendations
Typical background
Strategic planningPerformance measurementCross-functional collaboration

Skills & requirements

Required

Strategic PlanningPerformance MeasurementCross-functional CollaborationExecutive DashboardsProblem DiagnosisData-driven RecommendationsProcess ExecutionBoard CommunicationsPricing StructuresGTM Management

Preferred

Business OperationsAnalyticsData ScienceStrategy DevelopmentProduct Management

Stack & domain

StrategyBusiness OperationsAnalyticsData ScienceLeadershipCommunicationProblem-solvingTechnologyMarketing

About the role

Original posting from Attentive via Greenhouse

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

Operationalize strategic priorities from annual planning

Establish performance measurement, track progress & build companywide transparency & reporting

Establish & lead strategic priorities partnering cross functionally across Sales, Marketing, Product, and Client Strategy

Provide visibility & insight into business performance across strategic priority areas

Build executive dashboards & cadences to track progress

Diagnose problems and make data-driven recommendations on how to solve them with the executive team

Execute recommendations and identify gaps and propose changes to existing processes

Manage quarterly board communications & materials

Establish pricing structures & rates cards across new & existing products based on customer value delivered by the product, competitive landscape, business objectives & desired margin profile for those products

Manage GTM for products before General availability (throughout alphas & betas) including but not limited to: merchant reporting, performance management, customer targeting & prioritization.

Position is 100% remote and reports to HQ in San Francisco, CA

Minimum Requirements:

Bachelor's Degree or U.S. equivalent in Business Administration, or a related field, plus 6 years of professional experience as a Manager, Director, Senior Director or any occupation, job title, or position driving strategy, business operations, analytics, and data science at high growth technology companies.

In lieu of a Bachelor's degree plus 6 years of experience, the employer will accept a Master's Degree or U.S. equivalent in Business Administration, or a related field, plus 4 years of professional experience as a Manager, Director, Senior Director or any occupation, job title, or position driving strategy, business operations, analytics, and data science at high growth technology companies.

Must also have the following experience:

4 years of professional experience partnering with cross-functional teams across sales, marketing, product, and client strategy to design and implement scalable business initiatives and operational efficiencies

4 years of professional experience influencing executive leadership by diagnosing complex business problems and delivering data-driven recommendations to support strategic decision-making

4 years of professional experience collaborating with stakeholders across departments to manage complex, high-impact projects from concept to completion

4 years of professional experience developing in-house strategies, managing teams, and supporting scalable solutions within dynamic operational environments

4 years of professional experience aligning business operations with sustainability goals by implementing programs that reduce environmental impact and optimize resource use

3 years of professional experience designing and executing process improvements to streamline engineering and technical workflows and enhance performance.

CONTACT: Please submit resume online at: www.attentivemobile.com/careers#jobs or via email to careers@attentivemobile.com. Must specify Ad Code DSJG.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

The US base salary range for this full-time position is $290,000 - $325,000 per year. annually + equity + benefits

Our salary ranges are determined by role, level and location

#LI-DNI

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Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Source: Attentive careers (Greenhouse)

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