[WEBTOON] Content Operations Associate

WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands)
El Segundo, CA
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with editorial creativity and operational rigor, based in Los Angeles and bilingual in English and Korean.

Best fit for

  • Candidates with strong editorial and operational skills who are fluent in both English and Korean.
    — “Bilingual in English and Korean is required.”
  • Individuals who have experience managing content calendars and deploying promotional assets.
    — “Managing the daily content programming calendar.”
  • Professionals who can synthesize data into actionable content optimization strategies.
    — “Utilize data to provide insights and recommendations for content optimization.”

Things to consider

  • The role requires a commitment to in-office work three days per week in Los Angeles.
    — “Los Angeles, CA (Onsite 3x/wk)”
  • The position demands meticulous attention to detail for platform content quality assurance.
    — “Perform meticulous quality checks on all user-facing components.”

How to stand out

  • Highlight your ability to create platform-specific promotional copy with clear examples.
    — “Draft compelling, platform-specific copy for promotional materials.”
  • Demonstrate experience in managing CMS platforms and scheduling tools.
    — “Comfortable navigating CMS platforms, scheduling tools, and data analytics software.”
  • Include examples of maintaining internal documentation for operational workflows.
    — “Create, update, and maintain internal wikis and documentation for new platform features.”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • executed content strategy
  • drafted promotional copy
  • managed content scheduling
  • enforced brand safety guidelines
  • monitored content performance
Typical background
exceptional written and verbal communication skillsexperience with CMS platforms

Skills & requirements

Required

Content StrategyCMS PlatformsScheduling ToolsData AnalyticsQuality AssuranceInternal DocumentationAdministrative Tasks

Preferred

AirtableCalendar ManagementMicrosoft SuiteData AnalysisData Presentation

Stack & domain

AirtableMicrosoft ExcelCMS PlatformsScheduling ToolsData Analytics SoftwareCommunicationAttention To DetailTeamworkContent OperationsEditorial CreativityOperational Rigor

About the role

Original posting from WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) via Lever

WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.

With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE, and DC Comics, among many others.

We are seeking a detail-oriented and versatile Content Operations Coordinator to join our team in Los Angeles. This role is a blend of editorial creativity and operational rigor. You will be responsible for the end-to-end lifecycle of platform content, from copywriting and scheduling to quality assurance and performance analysis. The ideal candidate is a proactive troubleshooter who can maintain brand integrity while optimizing content for user engagement.

Location: Los Angeles, CA (Onsite 3x/wk)

KEY RESPONSIBILITIES:

  • Execute the content strategy by managing the daily content programming calendar.
  • Draft compelling, platform-specific copy for promotional materials and user-facing components.
  • Manage the scheduling and deployment of promotional assets to ensure timely and accurate delivery.
  • Support lifecycle marketing efforts through the creation and distribution of email campaigns.
  • Rigorously enforce Brand Safety guidelines to protect the platform’s integrity and user experience.
  • Perform meticulous quality checks on all user-facing components to ensure functionality and visual accuracy.
  • Create, update, and maintain internal wikis and documentation for new platform features and operational workflows.
  • Assist with administrative and operational tasks to ensure smooth department scaling.
  • Monitor content performance and platform health.
  • Utilize data to provide insights and recommendations for content optimization.

MINIMUM QUALIFICATIONS:

  • Exceptional written and verbal communication skills.
  • Comfortable navigating CMS platforms, scheduling tools, and data analytics software.
  • Strong attention to detail.
  • Must be based in Los Angeles, CA (or willing to commute).
  • Quantitative data analysis experience preferred.
  • Bilingual in English and Korean is required.

PREFERRED SKILLS:

  • Airtable Experience
  • Calendar or Scheduling Management
  • Microsoft Suite, Microsoft Excel
  • Data Analysis, Data Presentation

Salary Range and Description:

$55,000 - $75,000 / annually

Please note, the above range is listed in USD.

What we offer (For Full-Time Only):

  • Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
  • Health benefits, including vision and dental!
  • Generous PTO and Parental Leave Top-up
  • 401K Contributions 
  • Commuter Benefits 
  • Global WEBTOON and LINE FRIENDS discount program
  • Winter break shutdown and a whole lot more!

With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.

Join us and work with some of the biggest artists, IP, and fandoms in comics!

#WEBTOON

Source: WEBTOON Entertainment Inc. (Wattpad & WEBTOON Family of Brands) careers (Lever)

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