Account Manager

Ashfield MedComms
United States
RemoteCareer-pivot friendly

Who this role is best for

Best suited to candidates with 2–5 years of medical communications agency experience working in the pharmaceutical industry and managing cross-functional projects remotely.

Best fit for

  • Candidates with 2–5 years of medical communications agency experience and a track record in managing cross-functional projects
    — “2–5+ years of medical communications agency experience”
  • Professionals who have served as primary client contacts and driven satisfaction through project oversight
    — “Lead client relationships and act as the primary day-to-day contact”
  • Individuals with a bachelor’s degree and a strong grasp of medical affairs and publications processes
    — “Bachelor’s degree required”

Things to consider

  • The role may require managing multiple projects simultaneously, which could affect work-life balance.
    — “Manage multiple medical affairs and publications projects from briefing through delivery”
  • Candidates should be prepared to work within a global network, potentially involving collaboration across time zones.
    — “Our position as part of this international network gives us a key advantage”

How to stand out

  • Highlight experience managing budgets and project finances on your resume and in interviews.
    — “Confident managing budgets and project finances”
  • Emphasize your ability to identify organic growth opportunities within client accounts.
    — “Identify opportunities for organic account growth”
  • Showcase your proactive, collaborative approach with cross-functional teams.
    — “Collaborate with Scientific, Editorial, and Creative teams”
  • Demonstrate a strategic mindset with examples of how you've driven account growth.
    — “Strategic thinker with energy, enthusiasm, and attention to detail”
  • Demonstrate your ability to maintain high standards of quality and compliance in your work history.
    — “Maintain high standards of quality, compliance, and operational efficiency”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • client satisfaction
  • account growth
  • operational excellence
Typical background
medical communicationssales

Skills & requirements

Required

Medical CommunicationsProject ManagementClient Relationship ManagementBudget ManagementTeam Collaboration

Preferred

New Business DevelopmentStrategic Planning

Stack & domain

Medical CommunicationsPharmaceutical IndustryMedical AffairsPublicationsBudget ManagementProject ManagementMultichannel CommunicationsCommunicationCollaborationStrategic ThinkingAttention To DetailOrganizational SkillsHealthcareCommunications

About the role

Original posting from Ashfield MedComms via Greenhouse

About Ashfield MedComms

Ashfield MedComms is a global leader in the medical communications space with a portfolio of clients across medical affairs, publications and commercial. We are part of Inizio Medical, which also includes ApotheCom, Nucleus Global and MEDiSTRAVA. Our position as part of this international network gives us a key advantage over other agencies in terms of the scale of our reach and depth of our expertise.

More broadly, Inizio Medical is part of Inizio, whose mission is to be THE strategic partner for health and life sciences companies. Unparalleled in scale and expertise, we connect a full suite of Advisory, Medical, Marketing/Communications, Patient and Stakeholder Engagement, and Biotech services to reimagine clients' challenges into opportunities.

About the Role

As an Account Manager, you will lead and develop medical affairs and publications accounts, serving as a trusted client partner and ensuring high-quality delivery across medical communications programs. You will manage day-to-day account activity, oversee budgets and timelines, and collaborate with cross-functional teams to drive client satisfaction, operational excellence, and account growth.

Key Responsibilities

Lead client relationships and act as the primary day-to-day contact

Manage multiple medical affairs and publications projects from briefing through delivery including meetings, congress activities, abstracts, manuscripts, scientific content, , training materials, and other multichannel communications.

Collaborate with Scientific, Editorial, and Creative teams

Oversee budgets, forecasting, and financial performance across accounts

Ensure work is delivered on time, on budget, and to agreed scope

Identify opportunities for organic account growth and support new business efforts

Maintain high standards of quality, compliance, and operational efficiency

About You

2–5+ years of medical communications agency experience

Strong understanding of the pharmaceutical industry, medical affairs, and publcations

Bachelor’s degree required

Confident managing budgets and project finances

Highly organized, collaborative, and proactive with strong communication skills

Strategic thinker with energy, enthusiasm, and attention to detail

Benefits

At Ashfield, compensation is more than just a base salary. We offer a comprehensive bonus plan and benefit programs including for medical, dental, and vision, a generous 401k match, vacation, sick and personal days. Generous company holiday plan and additional benefits for those building a family include access to enhanced fertility support, family support programs, as well as expanded paid leave for new parents, including personalized coaching support.

Our Pledge

We appreciate the importance of having a workforce that reflects the various communities in which we operate, and our goal is to create an inclusive environment where diverse employees want to work and where they can flourish.

Ashfield MedComms is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however; only qualified candidates will be considered.

Ashfield MedComms is part of Inizio Medical. Inizio is a strategic partner for health and life sciences with a full suite of medical, marketing, advisory and engagement services.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.Compensation$70,000—$80,000 USDDon't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Source: Ashfield MedComms careers (Greenhouse)

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