Account Manager

Zefr
New York, NY
Hybrid

Who this role is best for

Strong fit for candidates with online media agency or ad sales experience who collaborate cross-functionally and manage multiple tasks in a hybrid work environment.

Best fit for

  • Candidates with 3+ years in online media agency or ad sales roles who thrive in cross-functional collaboration
    — “3+ years of account management experience in online media agency or ad sales organization”
  • Individuals who excel in managing client onboarding and long-term success through relationship-building
    — “Maintain strong relationships with agencies and advertisers to ensure long-term success”
  • Professionals with a track record of handling insertion orders, creative tags, and pixel requests efficiently
    — “Manage the flow of insertion orders, creative tags, and pixel requests”

Things to consider

  • The role requires a high level of comfort with Excel and ad research tools like ComScore or Nielsen
    — “Strong analytical skills, including high level of comfort with Excel”
  • Candidates should be prepared for in-person work in New York City, despite hybrid flexibility
    — “Flexible hybrid work schedule”

How to stand out

  • Highlight experience with proposal submissions and campaign analysis in your resume and interview responses
    — “Collaborate with sales team on all facets of client relations from RFP stage to campaign completion”
  • Demonstrate your ability to identify and follow through on service expansion opportunities with clients
    — “Identify opportunities to expand ZEFR’s level of service with each client”
  • Showcase your cross-functional collaboration skills with Sales, Research, and Finance teams
    — “Work cross-functionally with Sales, Research, and Finance teams”
  • Emphasize your ability to manage multiple tasks and deadlines effectively
    — “Ability to effectively manage multiple tasks and deadlines”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • manage clients’ daily questions and feedback
  • work cross-functionally with Sales, Research, and Finance teams
Typical background
3+ years of account management experience in online media agency or ad sales organization

Skills & requirements

Required

Account ManagementClient RelationsCampaign AnalysisBilling ReconciliationCross-functional Collaboration

Preferred

Ad ServingOnline Ad Research Tools

Stack & domain

Account ManagementAd ServingOnline MediaCommunicationTeamworkProblem-solvingAi-powered Content Classifications

About the role

Original posting from Zefr via Ashby

WHAT WE DO:

Zefr is the leader in AI-powered content classifications for brands and advertisers. Zefr’s platform is purpose built for multi-modal content understanding on open platforms like YouTube, TikTok, Meta and Snap, with pre-bid activation and verification solutions. Our products safeguard media and AI investments, while maximizing performance and efficacy on those channels.

Headquartered in Los Angeles with global offices across New York, Chicago, London, Toronto, Singapore, and more, Zefr is redefining what trust and transparency means for social media in the age of AI.

WHAT YOU’LL DO:

  • Collaborate with sales team on all facets of client relations from RFP stage to campaign completion, including but not limited to proposal submissions, overseeing campaign implementation with Ad Operations, campaign analysis/reporting, billing and reconciliation and related day-to-day account management duties
  • Manage clients’ daily questions, issues, and feedback, sharing with management as needed
  • Manage the flow of insertion orders, creative tags, and pixel requests
  • Work cross-functionally with Sales, Research, and Finance teams to ensure successful client on-boarding, continued client success, and annual contract renewal
  • Maintain strong relationships with agencies and advertisers to ensure long-term success; be able to identify opportunities to expand ZEFR’s level of service with each client, and work with the sales team to follow through on those opportunities
  • Share expertise and advise clients on new campaign ideas to generate continued results
  • Work with Sales and Ad Operations to ensure client satisfaction
  • Participate in industry events and conferences

WHAT WE’RE LOOKING FOR:

  • 3+ years of account management experience in online media agency or ad sales organization, or related
  • Strong analytical skills, including high level of comfort with Excel
  • Keynote experience a plus
  • Excellent written and verbal communication, and the ability to communicate effectively at all levels of an organization.
  • Ability to work independently, while being open to direction and guidance
  • Familiarity with ad serving and online ad research tools (ComScore, DCM, Nielsen NetRatings, AdRelevance) a plus
  • Proven ability to develop strong working relationships with clients
  • The ability to effectively manage multiple tasks and deadlines
  • Intelligent, outgoing individual with interpersonal skills and work ethic

BENEFITS (FOR US BASED EMPLOYEES):

  • Flexible PTO
  • Medical, dental, and vision insurance with FSA options
  • Company-paid life insurance
  • Paid parental leave
  • 401(k) with company match
  • Professional development opportunities
  • 14 paid holidays off
  • Flexible hybrid work schedule
  • “Summer and Fall Fridays” (shorter work days on select Fridays during the summertime and fall)
  • In-office lunches and lots of free food
  • Optional in-person and virtual events (we like to celebrate!)

COMPENSATION (FOR US BASED EMPLOYEES):

The anticipated base salary for this position is between $85,000 - 95,000 with an additional bonus. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. If your compensation expectations fall outside of this range, it may still be worth having a conversation.

Zefr is an equal opportunity employer that embraces diversity and inclusion in the workplace. We are committed to building a team that represents a variety of backgrounds, skills, and perspectives because we know this only makes us better. We strongly encourage women, persons of color, LGBTQIA+ individuals, persons with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply even if you do not meet 100% of the qualifications.

Source: Zefr careers (Ashby)

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