Account Manager Retail

Wolt
Berlin, Germany
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing retail partnerships in a fast-growing tech environment.

Best fit for

  • Candidates with a background in B2B sales and a track record of driving commercial impact in retail.
    — “3 to 5 years of success in account management or B2B sales with clear commercial impact.”
  • Individuals who thrive in a high-growth environment and are comfortable with ambiguity and change.
    — “We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.”

Things to consider

  • The role requires fluency in both German and English, which may be a barrier for non-native speakers.
    — “Fluent in German and English”
  • This is a role in a still-developing environment, which may imply less structure and more ambiguity.
    — “Bring structure and hands-on contribution in a still-developing environment”

How to stand out

  • Highlight your experience in managing key accounts and delivering measurable business results.
    — “Develop and foster partner relationships with your portfolio of key accounts”
  • Emphasize your ability to use data to drive decisions and improve performance.
    — “Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach”
  • Showcase your ability to communicate effectively across multiple departments and stakeholders.
    — “Act as a key communicator between our operations, support, marketing, and partners”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • developed and fostered partner relationships
  • conducted business reviews
  • strategically introduced new product opportunities
Typical background
3 to 5 years of success in account management or B2B sales

Skills & requirements

Required

Account ManagementRelationship BuildingData AnalysisCommunicationProblem-solving

Preferred

CRM ExperienceMarketing Campaign Planning

Stack & domain

Account ManagementB2B SalesData AnalysisCRMSales ExperienceRelationship BuildingInterpersonal SkillsAnalytical MindsetOwnershipTeam-first AttitudeRetailLogistics Platform

About the role

Original posting from Wolt via Greenhouse

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.

Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career. 

As our new Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.

What you’ll be doing

Day-to-day in this role you’ll:

Develop and foster partner relationships with your portfolio of key accounts

Conduct quarterly business reviews with partners to deepen relationships, review performance, and develop forward-looking strategies

Determine the needs and wants of merchants, prioritize them by impact on the business, and co-create solutions

Strategically introduce and execute on new Wolt product opportunities to broaden partnerships and increase partner revenue streams

Drive revenue growth of Wolt and partners in your portfolio by improving venue performance through a data-based approach

Act as a key communicator between our operations, support, marketing, and partners

Work closely with the marketing team to plan and execute promotional campaigns that increase user acquisition and retention, drive our growth, and support partner performance

Bring structure and hands-on contribution in a still-developing environment

Our humble expectations

3 to 5 years of success in account management or B2B sales with clear commercial impact.

Strong relationship builder with excellent interpersonal skills

Analytical mindset with experience using tools like Looker

High ownership and a team-first attitude. You manage your pipeline and seek guidance only on new or more complex work.

Fluent in German and English

CRM and sales experience are a plus

Why you’ll love it

🚀Global and growing fast: Be part of a fast-moving scaleup

🤩Ride of a lifetime: Accelerate your career and build your sales skills 

💪Instant impact: Take ownership and make a difference

💙Big hearts and small egos: Surround yourself with smart, friendly people

Next steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! 

We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today!  💙

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Source: Wolt careers (Greenhouse)

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