Category Specialist (WM)

Wolt
Belgrade - Savski Venac, Serbia
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have retail or e-commerce coordination experience and can manage cross-functional teams.

Best fit for

  • Candidates with retail or e-commerce coordination experience and a track record in supplier collaboration
    — “Support Category Managers in preparing supplier negotiations, following up on agreed actions”
  • Professionals with a background in FMCG or retail who can translate data into actionable insights
    — “Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment”

Things to consider

  • The role demands multilingual communication with internal and external stakeholders
    — “Clear and professional communication skills in Serbian and English”
  • Candidates must be comfortable with implementing AI and automation tools
    — “Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation”

How to stand out

  • Highlight past experience in cross-functional coordination and supplier relationship management
    — “Work closely with Category Managers, suppliers and internal stakeholders”
  • Showcase projects where you improved operational processes using data and automation
    — “Improve daily processes through reporting tools, automation and AI”
  • Emphasize your ability to analyze performance and deliver insights for sales and profitability
    — “Analyse category, product and promotional performance, preparing reports and insights”
  • Demonstrate your ability to manage multiple priorities and meet tight deadlines
    — “Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • analyzed category performance
  • supported new product listings
  • coordinated promotional plans
  • implemented pricing updates
Typical background
category managementcommercial support

Skills & requirements

Required

Category ManagementCommercial SupportData AnalysisSupplier CollaborationProject Coordination

Preferred

AutomationAI

Stack & domain

Category ManagementCommercial SupportCoordinationProduct ListingsSupplier NegotiationsPromotional PlansPricing UpdatesCampaign LaunchesInventory ManagementMarketingFinanceRetail SystemsReporting ToolsAutomationAIOrganizationAttention To DetailMultiple Priorities ManagementDeadlines ManagementCommunicationRelationship BuildingPresentation ToolsBusiness SystemsE-commerceFMCGCommercial OperationsRetail

About the role

Original posting from Wolt via Greenhouse

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Team

At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably.

The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time.

You'll receive guidance and support from experienced colleagues while taking ownership of your daily responsibilities and contributing to the commercial success of Wolt Market Serbia.

What you’ll be doing

This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule.

Day-to-day in this role you’ll:

Analyse category, product and promotional performance, preparing reports and insights to improve sales, profitability and assortment.

Support new product listings and maintain accurate supplier and product information across stores.

Support Category Managers in preparing supplier negotiations, following up on agreed actions and implementing commercial plans.

Coordinate promotional plans with suppliers and internal teams, ensuring accurate details and timely campaign launches.

Implement pricing updates, campaigns and category projects, keeping trackers and timelines up to date.

Collaborate with inventory management, marketing, finance and retail systems teams to resolve issues and support business growth.

Improve daily processes through reporting tools, automation and AI to reduce manual work and increase accuracy and efficiency.

Our humble expectations* 

We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment.

A bachelor’s degree in Economics, Business or a related field.

1-3 years experience in category management, commercial support or coordination within retail, e-commerce or FMCG.

Strong analytical skills and intermediate proficiency in Excel or Google Sheets, with the ability to turn data into practical insights.

A commercial mindset and an understanding of how assortment, pricing and promotions influence sales and profitability.

Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines.

Clear and professional communication skills in Serbian and English, with the ability to build effective relationships with suppliers and internal teams.

Confidence using presentation tools, business systems and reporting tools, along with a willingness to explore AI and automation.

A collaborative, proactive and hands-on approach, with the motivation to learn and grow in a commercial role.

What we offer

You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI.

Next steps*

We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Source: Wolt careers (Greenhouse)

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