Associate Director, Virtual Care

Oscar Health
New York, NY
Hybrid

Who this role is best for

Aimed at mid-to-senior level healthcare operations professionals who can manage cross-functional projects and drive strategic outcomes.

Best fit for

  • Candidates with healthcare operations experience and a track record in leading cross-functional initiatives
    — “work cross functionally with operations, product, data, and clinical teams”
  • Individuals with a strategic mindset and experience in translating performance data into executive reports
    — “Comfortable translating program performance into materials for Senior Leadership report outs”

Things to consider

  • Hybrid work schedule requires 3 in-office days per week, including mandatory Thursday attendance
    — “hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day”
  • The role has a clear focus on program performance metrics and their ongoing evaluation
    — “Continuously evaluate financial and operational performance metrics dashboards”

How to stand out

  • Highlight experience in healthcare strategy and cross-functional project leadership in your resume and interview narrative
    — “7+ years experience in healthcare strategy and operations, or related field”
  • Showcase your experience in identifying and implementing cost-saving initiatives in healthcare settings
    — “Identify and drive execution of cost-savings opportunities by collaborating with key business units”
  • Emphasize your background in program management and strategic initiative execution
    — “Program management of key company and department strategy initiatives from development through implementation”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Set and executed on the Virtual Care team's strategy
  • Identified and executed cost-saving opportunities
  • Managed key company and department strategy initiatives
Typical background
7+ years experience in healthcare strategy and operations4+ years of experience managing individual contributors

Skills & requirements

Required

Healthcare StrategyOperationsProject PlanningProgram ManagementTeam Management

Preferred

ExcelFinancial Modeling

Stack & domain

Healthcare

About the role

Original posting from Oscar Health via Greenhouse

Hi, we're Oscar. We're hiring an Associate Director, Virtual Care to join our team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will drive the strategy and implementation of strategic projects to support Oscar's Virtual Care program. Primary responsibilities include setting the department strategy, ensuring operational efficiency and deploying tactics to improve overall program performance. You will work cross functionally with operations, product, data, and clinical teams.

You will report into the Director, Virtual Care.

Work Location: This position is based in our New York City, NY office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $180,504- $236,911 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities:

Set, drive and execute on the Virtual Care team's strategy to enhance program performance including determining new opportunities

Identify and drive execution of cost-savings opportunities by collaborating with key business units

Program management of key company and department strategy initiatives from development through implementation

Continuously evaluate financial and operational performance metrics dashboards to drive performance improvement

Comfortable translating program performance into materials for Senior Leadership report outs

Development and growth of direct reports, ensuring that colleagues are supported in professional development

Compliance with all applicable laws and regulations

Other duties as assigned

Requirements:

7+ years experience in healthcare strategy and operations, or related field

4+ years of experience managing individual contributors

3+ years project planning experience

Bonus points:

Master's degree

Management Consulting experience with a focus on healthcare

Experience leading large-scale cross functional projects

Experience with Excel and financial modeling experience

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:  Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.

California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Source: Oscar Health careers (Greenhouse)

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