Associate Implementation Consultant

ComplyAdvantage
Manilla, Philippines
Career-pivot friendly

Who this role is best for

Strong fit for candidates with SaaS or customer-facing experience who can manage client IT systems and translate business needs into technical solutions.

Best fit for

  • Candidates with SaaS or customer-facing experience who can manage client IT systems
    — “1+ years SaaS or customer facing experience”
  • Individuals who can act as a trusted advisor during client onboarding and rule setup
    — “guiding customers through their initial journey and ensuring their fraud detection rules are set up for success”
  • Candidates with experience in systems integration and API implementation
    — “Experience with dealing with client IT teams as well as systems integrations”

Things to consider

  • The role requires managing projects with strict adherence to scope, budget, and timeline
    — “Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline”
  • Candidates must be able to write technical requirements and business specifications
    — “Write technical requirements and business specifications for client implementations”

How to stand out

  • Highlight experience with Rest API services and project planning in your resume and interview responses
    — “Technical understanding of Rest API services and implementation”
  • Showcase your ability to translate customer requirements into project plans and coordinate with teams
    — “Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases”
  • Emphasize your proactive problem-solving and communication skills with clients and internal teams
    — “Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful client implementations
  • positive client feedback
  • project completion within scope, budget, and timeline
Typical background
engineering, information systems, or sciencesSaaS or customer facing experience

Skills & requirements

Required

Project ManagementAML KnowledgeTechnical Understanding Of Rest API ServicesCommunication SkillsProblem-solving

Preferred

AML And Client Onboarding Solutions

Stack & domain

AMLRest API ServicesProject ManagementTechnical Requirements And Business SpecificationsProblem-solvingCommunicationAttention To DetailAnalytical SkillsFinanceHealthcare

About the role

Original posting from ComplyAdvantage

We are looking for an Associate Implementation Consultant to help us build our SaaS-based anti-money laundering solutions and empower organizations to fight financial crime! You will be the vital link between our cutting-edge platform and our clients, helping them translate their unique business needs into effective technical reality. Joining our implementation team, you will act as a trusted advisor, guiding customers through their initial journey and ensuring their fraud detection rules are set up for success. You’ll combine a passion for problem-solving with project oversight, ensuring every client goes live with confidence while feeding back crucial insights to our product teams.

As Associate Implementation Consultant, you will 

Have a strong focus on supporting clients with one-off AML scenario/rule requests, including new rule builds, amendments to existing rules, threshold changes, segmentation adjustments and logic refinements

Assist clients in deploying rule changes to production efficiently 

Manage projects with top-down oversight throughout entire execution to ensure success as defined by adherence to standards of scope, budget, and timeline

Develop comprehensive project plans that merge customer requirements with company goals and coordinate with the Customer Success Managers during all project phases, from initial kickoff through implementation

Monitor project progress continuously and make detailed scheduled reports on measurable items, such as milestones and deliverables.

Communicate proactively with all involved personnel to provide encouragement, identify problems, create solutions, and implement efficiency improvements.

Proactively identify project roadblocks and manage subsequent issue tracking / resolution

Work with Product Management to feedback on issues with current products and provide input around new products

Write technical requirements and business specifications for client implementations

Who we are looking for

Bachelor’s degree or a combination of education and experience in engineering, information systems, or sciences

1+ years SaaS or customer facing experience

Proven technology skills, outstanding interpersonal abilities, strong English written and verbal communication skills

Attention to detail, plus analytical and problem-solving capabilities

Experience with dealing with client IT teams as well as systems integrations

Passionate self-starter that is self-directed and able to execute independently

Technical understanding of Rest API services and implementation

Experience with AML and Client Onboarding solutions is a big plus but not required.

About us:

Our mission is to empower every business to eliminate financial crime. 

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.

Source: ComplyAdvantage careers

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