Revenue Operations Administrator

ComplyAdvantage
Cluj-Napoca +1 more

Who this role is best for

Aimed at mid-level finance professionals with a focus on contract and billing processes who thrive in a hybrid work environment and are comfortable with SaaS billing models and collaboration with cross-functional teams.

Best fit for

  • Candidates with 2+ years in finance processing roles and a knack for identifying discrepancies in billing data
    — “You follow a process carefully and consistently, and you notice when something doesn't match.”
  • Individuals who are detail-oriented and can manage contract renewals, price uplifts, and overage invoicing with minimal oversight
    — “you run auto-renewals, CPI uplifts, and overage invoicing each month without help, using our documented processes.”
  • Professionals experienced in SaaS or subscription-based billing models and who are comfortable with usage-based revenue tracking
    — “Experience in a SaaS or subscription business, especially with usage-based billing.”

Things to consider

  • The role requires a minimum of two days per week in-office work despite offering remote flexibility
    — “We embrace a hybrid approach that requires employees to be in the office for two days a week.”
  • Candidates must be fluent in written and spoken English, as the team is primarily UK and US-based
    — “Fluent written and spoken English; you will work mostly with UK and US colleagues.”

How to stand out

  • Highlight experience with contract administration and automated billing systems in your resume
    — “Process auto-renewals and low-touch customer renewals, including renewal paperwork and follow-up with customer procurement and our Legal team.”
  • Showcase your ability to track and manage usage-based billing and overage invoicing
    — “Track customer usage against contracted allowances and flag accounts approaching their limit to the Account Manager.”
  • Emphasize your ability to collaborate with senior teams and enforce deadlines
    — “Confidence in chasing colleagues, including senior ones, and holding to a deadline.”
  • Demonstrate your experience with Excel or Google Sheets for data analysis and reconciliation
    — “Strong Excel or Google Sheets skills (lookups, pivot tables, reconciliations).”
  • Mention your familiarity with Salesforce or CPQ tools like DealHub in your application
    — “Experience with Salesforce, a CPQ tool such as DealHub, or a modern finance system.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Handle steady flow of contract and billing admin
  • Track customer usage and overages
  • Improve or automate processes
Typical background
2+ years in a finance processing role

Skills & requirements

Required

Revenue OperationsContract ManagementBillingUsage TrackingProcess Improvement

Preferred

Saas BillingSalesforceCPQ ToolsAI Tools

About the role

Original posting from ComplyAdvantage

The role

This is a processing role for someone who likes getting things right. You will sit between Deal Desk, who build and approve our quotes, and Finance, who invoice and collect. Your job is to handle the steady flow of contract and billing admin that falls between the two.

Much of the work involves revenue that is written into our contracts but is easy to miss: usage above a customer's allowance, annual price uplifts, and renewals that should roll over automatically. You will follow set processes to ensure each one is picked up, checked, invoiced, and recorded.

You will also work closely with our Account Managers. They own the customer relationship; you make sure the paperwork and the billing behind it are done.

What you'll do

Renewals and contract changes

Process auto-renewals and low-touch customer renewals, including renewal paperwork and follow-up with customer procurement and our Legal team.

Apply annual CPI/RPI price increases to contracts and invoices, in line with each contract's terms.

Handle quote admin in DealHub, such as one-off product rebalancing, and support Deal Desk with approvals and holiday cover.

Usage and overages

Track customer usage against contracted allowances and flag accounts approaching their limit to the Account Manager.

Raise overage invoices where usage exceeds the contract and no upsell has been agreed.

Track rollovers of unused allowances and ensure they are applied correctly at renewal.

Partners

Track partner usage, credit drawdowns, and revenue-share calculations.

Reconcile partner balances and report on them each month.

Business partnering

Be the day-to-day finance contact for Account Managers and the commercial team on billing and contract questions.

Chase internal teams for the information needed to close each item, and escalate when deadlines slip.

Keep trackers, Salesforce records, and process notes up to date so anyone can see where each item stands.

Suggest improvements to our processes and help automate the repetitive parts.

What you'll bring

Essential

2+ years in a finance processing role such as accounts payable, accounts receivable, billing, or order-to-cash.

You follow a process carefully and consistently, and you notice when something doesn't match.

Confidence in chasing colleagues, including senior ones, and holding to a deadline.

Strong Excel or Google Sheets skills (lookups, pivot tables, reconciliations).

Fluent written and spoken English; you will work mostly with UK and US colleagues.

Nice to have

Experience in a SaaS or subscription business, especially with usage-based billing.

Experience with Salesforce, a CPQ tool such as DealHub, or a modern finance system.

Some understanding of how contracts drive billing (renewal terms, price increases, minimum commitments).

Comfort using AI tools to speed up routine work.

What success looks like

By month 3: you run auto-renewals, CPI uplifts, and overage invoicing each month without help, using our documented processes.

By month 6: every account over its usage allowance is either upsold by its Account Manager or invoiced, and every contract with a price-increase clause has its uplift applied on time.

By month 12: partner usage and rollovers are tracked in one place and reconciled monthly, and you have improved or automated at least one of the processes you run.

Benefits

Competitive Salary 

Equity as we want you to have a part of what we are building 

Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.

We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.

You will also get an annual budget to kit out your home office

Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve

Annual learning budget to drive your performance and career development

Working from home budget

Meal Vouchers 45 RON/ Day

Access to an Employee Assistance Programme (Atlas) 

Medical Insurance

7Card Subscription (upon request)

The base salary range for this role is 120,000 - 140,000 RON (gross) + equity and benefits. The actual pay may vary based on factors such as location, experience, and skills.

About us:

Our mission is to empower every business to eliminate financial crime. 

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.

Source: ComplyAdvantage careers

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