Branch Manager

Alabama Title Loans, Inc
Thomasville, AL
Career-pivot friendly

Who this role is best for

Strong fit for candidates who lead small teams and manage daily operations in a structured environment, with a focus on accountability and direct customer engagement in Thomasville, AL.

Best fit for

  • Candidates with prior experience managing small teams and driving performance in a metrics-focused setting
    — “This role leads a small team, drives daily execution, and ensures results are consistently met.”
  • Individuals who are comfortable with direct customer interaction and resolving payment-related issues
    — “Having direct conversations with customers about payments.”

Things to consider

  • Requires a full-time commitment with scheduled weekend work and a standard 40-hour work week.
    — “40hr Work Week – Monday thru Saturday”
  • Candidates must be prepared to work in a fast-paced environment with multiple priorities.
    — “Managing multiple priorities in a fast-paced setting”

How to stand out

  • Emphasize experience in coaching teams and improving performance through direct feedback.
    — “Coach and develop team members to improve performance”
  • Highlight your ability to maintain structure and organization in daily operations.
    — “Maintain structure and organization in daily operations”
  • Showcase your track record of addressing issues quickly and directly in previous roles.
    — “Address issues quickly and directly”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high sales performance
  • team growth
  • customer satisfaction
Typical background
salesmanagementcustomer service

Skills & requirements

Required

Team LeadershipPerformance ManagementCustomer CommunicationStructured EnvironmentMulti-tasking

Preferred

SalesCollectionsTeam Development

Stack & domain

CommunicationLeadershipSalesCollectionsTeam Development

About the role

Original posting from Alabama Title Loans, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$15.95 - $16.70/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Alabama Title Loans, Inc careers (Greenhouse)

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