Branch Manager

Texas Car Title & Payday Loan Services, Inc
DALWORTHINGTON GARDENS, TX
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with supervisory experience in financial services working in a structured, metric-driven environment.

Best fit for

  • Candidates with prior supervisory experience in financial services or retail who thrive in structured environments
    — “Operating in a structured, metric-driven environment”
  • Individuals who are comfortable with direct accountability and performance follow-up
    — “Holding coworkers to clear expectations and addressing performance directly”
  • People with experience managing small teams and driving daily execution
    — “This role leads a small team, drives daily execution, and ensures results are consistently met”

Things to consider

  • Saturdays are required, and every Sunday is off, which may affect work-life balance
    — “Ability to work scheduled hours, including Saturdays”
  • The role involves direct customer communication about payments, which may not suit all personalities
    — “Having direct conversations with customers about payments”

How to stand out

  • Highlight your experience in team coaching and performance improvement in your resume and interviews
    — “Coach and develop team members to improve performance”
  • Demonstrate your ability to manage multiple priorities and maintain organization in fast-paced settings
    — “Managing multiple priorities in a fast-paced setting”
  • Emphasize your track record of accountability and result ownership in your application materials
    — “Take full ownership of results and drive improvement”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Increased sales
  • Improved customer satisfaction
  • Enhanced team performance
Typical background
Retail managementSalesCustomer service

Skills & requirements

Required

Team LeadershipSalesCollectionsCustomer ServiceTime Management

Preferred

Financial ManagementProblem-solvingCommunication

About the role

Original posting from Texas Car Title & Payday Loan Services, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$16.25 - $17.00/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Texas Car Title & Payday Loan Services, Inc careers (Greenhouse)

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