Branch Manager

Wisconsin Auto Title Loans, Inc
Madison, WI
On-siteCareer-pivot friendly

Who this role is best for

Aimed at mid-level to senior managers in the financial services industry who can lead small teams and manage customer interactions in a structured, metric-driven environment.

Best fit for

  • Candidates with prior experience managing small teams in financial services or similar industries
    — “This role leads a small team, drives daily execution, and ensures results are consistently met.”
  • Professionals who can thrive in a structured, metrics-oriented environment and take ownership of outcomes
    — “Operating in a structured, metric-driven environment.”

Things to consider

  • The role demands a consistent on-site presence on Saturdays and requires a valid driver's license.
    — “Ability to work scheduled hours, including Saturdays”
  • The position involves a 40-hour work week with specific branch hours and no Sunday work.
    — “40hr Work Week – Monday thru Saturday”

How to stand out

  • Highlight your ability to coach and develop team members in your application materials.
    — “Coach and develop team members to improve performance”
  • Demonstrate experience in maintaining structured operations and meeting performance targets.
    — “Maintain structure and organization in daily operations”
  • Showcase your background in customer-facing roles, particularly in payment management or financial services.
    — “handle customer conversations related to payments when needed.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increased team performance
  • improved customer satisfaction
  • met sales and collection targets
Typical background
previous management experiencesales or customer service background

Skills & requirements

Required

Team LeadershipPerformance ManagementCustomer ServiceMetric-driven EnvironmentMulti-tasking

Preferred

SalesCollections

Stack & domain

LeadershipCommunicationTeam DevelopmentCustomer Service

About the role

Original posting from Wisconsin Auto Title Loans, Inc via Greenhouse

Branch Manager:

The Branch Manager is responsible for the overall performance of the branch, including sales, collections, and team development.

This role leads a small team, drives daily execution, and ensures results are consistently met. You will coach your team, hold coworkers accountable, and handle customer conversations related to payments when needed.

What This Role Requires

This role requires someone who is comfortable:

Leading a team and being accountable for results

 Holding coworkers to clear expectations and addressing performance directly

 Having direct conversations with customers about payments

 Operating in a structured, metric-driven environment

Managing multiple priorities in a fast-paced setting

Performance Expectations

Successful Branch Managers:

Hold coworkers accountable and follow up consistently

Coach and develop team members to improve performance

Address issues quickly and directly

Maintain structure and organization in daily operations

Take full ownership of results and drive improvement

Compensation & Benefits

Competitive hourly compensation + bonus potential

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$24.00 - $26.00/hr.

Monthly bonus potential

Minimum Requirements

High School Diploma or equivalent

Ability to work scheduled hours, including Saturdays

Valid Driver’s License and reliable transportation

Successful completion of pre-employment screening

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Wisconsin Auto Title Loans, Inc careers (Greenhouse)

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