Business Operations & Marketing Coordinator

FGS Global
Singapore
On-siteCareer-pivot friendly

Who this role is best for

Best suited to candidates with operational and marketing coordination experience working in professional services.

Best fit for

  • Candidates with CRM system experience and a background in professional services or client-facing roles
    — “Experience with CRM systems (e.g., Salesforce, HubSpot, or similar) preferred”
  • Individuals who enjoy variety and are interested in growing into broader business roles
    — “This role suits someone who enjoys variety, takes ownership of operational processes, and wants to grow into a broader business role over time”
  • Professionals with a proactive mindset and interest in how professional services businesses operate and grow
    — “A proactive, 'can-do' attitude with genuine interest in how a professional services business operates and grows”

Things to consider

  • The role involves managing sensitive client and stakeholder information with discretion
    — “Comfortable handling confidential information with discretion”
  • Candidates should be prepared to manage both internal and external coordination tasks
    — “Act as a point of contact for internal and external queries related to office operations”

How to stand out

  • Highlight CRM system experience and specific examples of managing client data and pipelines
    — “Own day-to-day maintenance of the CRM system, ensuring contact records, client data, and pipeline information are accurate and up to date”
  • Emphasize your ability to manage multiple priorities and deadlines effectively
    — “Strong organizational skills with the ability to manage multiple priorities and deadlines”
  • Showcase your communication skills and any experience with cross-functional team coordination
    — “Work closely with senior team members on both the operational backbone of the office and the external-facing marketing and client engagement efforts”
  • Demonstrate your adaptability and interest in process improvement for professional services environments
    — “Proactively identify opportunities to improve office processes, marketing coordination, or business development support”
  • Include examples of event planning, logistics management, and stakeholder engagement
    — “Support planning and execution of client events including logistics, guest lists, and on-site coordination”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Maintain accurate CRM data
  • Support client events
  • Improve office processes
Typical background
OperationsMarketingAdministrative roles

Skills & requirements

Required

CRM SystemsData ManagementEvent PlanningOffice OperationsAdministrative SupportCommunication SkillsOrganizational Skills

Preferred

MandarinResearch

Stack & domain

CRM Systems (e.g., Salesforce, Hubspot)Microsoft Office (excel, Powerpoint, Outlook)Organizational SkillsWritten And Verbal Communication SkillsBusiness OperationsMarketing

About the role

Original posting from FGS Global via Greenhouse

Role Description

Business Operations & Marketing Coordinator

Overview of the Firm 

FGS Global helps the world's most influential leaders move minds and markets. Working where business, government, and public opinion intersect, we advise CEOs, boards, and leadership teams at the most consequential moments.

We work as one team across geographies and disciplines - bringing together specialists with backgrounds in communications, finance, law, government, journalism, data science, and digital. Whatever the moment demands, we combine multidimensional perspectives to help leaders anticipate what's next, engage the stakeholders who matter, and drive meaningful outcomes.

Across 31 global offices, we draw on the full depth of the firm so clients can operate with clarity, act with confidence, and lead with trust. This collaborative approach has established FGS as a market leader: we are consistently ranked Band 1 for Crisis & Risk Management and Litigation Support by Chambers and Partners, and were ranked the #1 Global M&A PR firm by deal value and deal count for four consecutive years (Mergermarket, 2025).

The Role

We are looking for a proactive, detail-oriented Business Operations & Marketing Coordinator to support the smooth running of the Singapore office and help drive forward marketing and business development activity. This role suits someone who enjoys variety, takes ownership of operational processes, and wants to grow into a broader business role over time. You will work closely with senior team members on both the operational backbone of the office and the external-facing marketing and client engagement efforts.

Responsibilities

CRM and data management

Own day-to-day maintenance of the CRM system, ensuring contact records, client data, and pipeline information are accurate and up to date

Generate reports and pull data to support business development and client reporting needs

Relationship and stakeholder coordination

Support management of non-client relationships, including vendors, partners, and other external stakeholders

Act as a point of contact for internal and external queries related to office operations

Client events and marketing support

Support planning and execution of client events including logistics, guest lists, and on-site coordination

Coordinate with the marketing team on collateral, event materials, invitations, and follow-up communications

Help track and report on event outcomes and attendee engagement

Business growth mindset

Proactively identify opportunities to improve office processes, marketing coordination, or business development support

Bring ideas to the team on how operational and marketing functions can better support business growth

Office operations and administrative support

Manage general office operations, including vendor coordination, supplies, and facilities-related requests

Provide diary management, travel coordination, and scheduling

Process expenses and manage purchase order (PO) numbers, liaising with finance as needed

Maintain office administrative systems and documentation

Ad hoc projects and research

Conduct research to support business development, client pitches, or market insights as needed

Take on ad hoc projects across operations and marketing as priorities arise

Desired Skills & Qualities

1–2 years of experience in an operations, administrative, or marketing coordination role. Fresh graduates also welcome to apply

Experience with CRM systems (e.g., Salesforce, HubSpot, or similar) preferred

Strong organizational skills with the ability to manage multiple priorities and deadlines

Excellent written and verbal communication skills in English; Mandarin or other regional languages would be a plus

Proficiency in Microsoft Office (Excel, PowerPoint, Outlook)

Comfortable handling confidential information with discretion

A proactive, "can-do" attitude with genuine interest in how a professional services business operates and grows

Source: FGS Global careers (Greenhouse)

Similar roles

More roles at FGS Global