Senior Associate, Internal Communications, International

Wolt
Berlin +1 more
On-siteCareer-pivot friendly

Who this role is best for

A natural match if you have experience managing internal communications across multiple international brands.

Best fit for

  • Candidates with 5-10 years of experience in internal communications across multiple brands and regions
    — “5-10 years of communications experience”
  • Individuals who have worked on change management and crisis communication in fast-paced environments
    — “supporting crisis and issues communications”
  • Professionals adept at building and maintaining internal communication networks across geographies
    — “build and sustain a network of communicators”

Things to consider

  • There is an expectation to operate in ambiguous and fast-paced environments
    — “fast paced but sometimes ambiguous environments”

How to stand out

  • Highlight cross-functional projects and experience with multi-brand communication strategies
    — “collaborate with teammates, systems, and leaders across all three brands”
  • Demonstrate your ability to simplify complex company updates for diverse internal audiences
    — “translate complex or evolving information into clear, effective communications”
  • Showcase your experience in leading analytics and measurement for internal communications
    — “leading on analytics and measurement for such events”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • leading employee communications
  • supporting crisis and issues communications
  • creating content for company events
Typical background
communications experienceproject management

Skills & requirements

Required

Internal-communicationsChange-managementContent-creationProject-managementStakeholder-management

Preferred

Digital-marketingEvent-planning

Stack & domain

CommunicationTeamworkCommunicationsInternal Relations

About the role

Original posting from Wolt via Greenhouse

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

About the Company

DoorDash, Deliveroo, and Wolt are one global team building the future of local commerce. Our products power millions of interactions between consumers, merchants, and couriers every day, in cities around the world. Together, we’re combining global scale with deep local understanding to deliver what’s next. In this role, you may collaborate with teammates, systems, and leaders across all three brands.

About the Team

This role sits within the Global Internal Communications team, a high-impact group focused on engaging and connecting with DoorDash, Deliveroo and Wolt’s most important audience: our employees. This role will specifically support the International business (Deliveroo and Wolt) in Europe and the Middle East (EMEA).

We are responsible for leading employee communications centred around our company-wide strategy, business goals, and financial results to ensure employees understand the company’s near- and long-term vision. This team works cross-functionally with key business stakeholders, touching every corner of the organisation.

About the Role

Reporting to the Senior Manager, International Internal Communications, you will provide support across the Deliveroo and Wolt businesses including being the key internal comms point of contact for our EMEA country teams, working on change and issues communications, and partnering on content creation and relevant internationally focused projects. 

This role is ideal for someone with between 5-10 years of communications experience who is experienced in working with multiple stakeholders in fast paced but sometimes ambiguous environments. You will partner closely with the Senior Manager to translate complex or evolving information into clear, effective communications for employees.

Day to day you’ll be:

Acting as the main internal comms point of contact for Deliveroo and Wolt (EMEA) country teams and regional communications managers

Building and maintaining the community of internal communicators across the EMEA footprint, sharing best practice and editorial guidance and keeping consistency with international IC standards.

Supporting crisis and issues communications across EMEA, partnering with the Senior Director and Senior Managers 

Providing change management comms support, partnering with the change management comms lead and people team on delivery.

Creating content to support company level events, such as all hands

Leading on analytics and measurement for such events for the international internal comms team, working closely with the digital channels team.

Operating effectively as part of a global team partnering with the international business.

We’re excited about you because…

You have a strong (5yrs +) track record of communications experience.

You work well with multiple stakeholders across countries and brands, and can build and sustain a network of communicators.

You thrive in fast paced, sometimes ambiguous environments, and stay effective when situations move quickly.

You can translate complex or evolving information into clear, effective communications for employees.

You are comfortable supporting crisis, issues and change communications.

You are comfortable with data, and can turn engagement reporting into insights.

You are flexible and can turn your hand to a wide range of comms projects and topics  

Next steps

Step 1: Apply before Mon 26th October

Step 2: Screening with our recruitment team

Step 3: Panel interview with hiring manager and team lead

Step 4: Written test and final interview

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Source: Wolt careers (Greenhouse)

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