Channel Account Manager - Northeast

GoGuardian
United States
On-siteCareer-pivot friendly

Who this role is best for

Candidates with channel partner management experience in the education technology domain and a background in data analysis will find this role's blend of regional ownership and collaboration with cross-functional teams appealing.

Best fit for

  • Candidates with prior experience managing reseller and distributor relationships in the K-12 education sector
    — “significant experience working with resellers and distributors in the educational technology sector”
  • Individuals who have owned a territory or partner portfolio and driven measurable bookings growth
    — “A track record of owning a territory or partner portfolio and growing its bookings.”
  • Candidates with a proven ability to analyze data and translate it into strategic business recommendations
    — “Proven expertise in data analysis and decision-making leveraging AI.”

Things to consider

  • The role requires on-site presence in Shelton, CT, two days per week, and up to 30% travel time
    — “this role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week”
  • Candidates must be prepared for a mix of remote and in-person work arrangements
    — “Working with us means joining a remote team of diverse, committed, mission-driven employees”

How to stand out

  • Highlight your experience in resolving channel conflicts and managing partner escalations
    — “Manage regional partner escalations, customer satisfaction, and channel conflicts”
  • Showcase your ability to align with sales teams and drive collaborative initiatives
    — “Drive sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • increase partner portfolio growth
  • improve partner satisfaction
  • drive regional bookings
Typical background
business developmentsaleschannel management

Skills & requirements

Required

Business DevelopmentPartner ManagementSales StrategyMarket AnalysisNegotiation

Preferred

Educational TechnologyChannel Management

Stack & domain

Data-driven Decision MakingPartner Relationship ManagementBusiness DevelopmentCollaborationCommunicationProblem-solvingEducation TechnologyChannel Management

About the role

Original posting from GoGuardian via Greenhouse

What We Do

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe. 

What It’s Like to Work at GoGuardian

We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.

The Role

We are looking for an exceptional individual to own GoGuardian’s channel partner business within a defined region. This role combines data-driven decision making, partner relationship management, and business development. You will bring significant experience working with resellers and distributors in the educational technology sector, and you’ll be a self-starter and energy amplifier with a proven ability to turn strategy into regional growth.

You will own your region’s partner portfolio end to end, from joint business plans and pipeline to onboarding new partners and resolving channel conflict. You’ll work alongside our Channel Operations Specialist, who runs the operational side of our indirect business, so your time stays focused on partners, pipeline, and results. Your success will be measured by the strength of your partner relationships and the growth of your region’s pipeline and bookings.

This role will live within a commuting distance of Shelton, CT and will be expected to be on-site in a partner office in Shelton two days per week. In addition, this role will represent us at field events requiring travel up to 30% of the time.

What You'll Do

Regional Partner Ownership & Development: Own the portfolio of resellers, distributors, and solution partners in your region, building strong relationships between partner and GoGuardian reps and leadership. Lead new partner onboarding and grow existing partners’ capabilities and performance.

Data-Driven Performance & Business Reviews: Analyze data on regional performance, identify growth opportunities, and lead partner business reviews to evaluate results, address gaps, and drive improvement.

Pipeline Development & Forecasting: Build and manage a robust pipeline across your regional partner network, supporting accurate forecasting, execution of joint business plans, and consistent growth in bookings.

Sales Alignment & Account Planning: Drive sales planning, account mapping, and partner alignment with GoGuardian’s regional sales teams to identify opportunities and generate pipeline.

Channel Program Execution: Lead regional execution of channel programs, including partner SPIFs, events, and collaborative initiatives that drive partner engagement and business growth.

Escalations, Collaboration & Continuous Improvement: Manage regional partner escalations, customer satisfaction, and channel conflicts while partnering with Channel Operations, Sales, and cross-functional GoGuardian teams. Collaborate with fellow Regional CAMs to drive shared success. Stay current on industry trends and adapt regional strategies to meet evolving market demands.

Who You Are

Related experience in channel account management, business development, or partner management, with a strong emphasis on resellers and distributors.

Proven expertise in data analysis and decision-making leveraging AI. You can interpret large datasets and turn them into actionable insights and strategic recommendations.

Experience with performance metrics, incentive programs, and pipeline management. You’re comfortable using dashboards and reports to communicate results and progress.

A track record of owning a territory or partner portfolio and growing its bookings.

Exceptional communication skills, both written and verbal, and the ability to present complex data and strategies clearly, from partner sellers to senior leadership.

Self-starter with an entrepreneurial mindset who drives initiatives independently and rallies cross-functional teams to achieve results.

Proven track record of building strong relationships and working collaboratively with partners to drive mutual business success.

High energy and passion for technology and education. You’re excited about amplifying partner success and bringing innovative solutions to schools and districts.

What We Offer 

Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.

Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.

A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more…

Plus the intangible:

A varied and challenging role in an innovative, global company.

Supportive, driven colleagues who have your back and share your passion.

The typical total on target earnings (OTE)  for this position is $115,000 – $135,000. The range displayed on this job posting reflects the minimum and maximum target for new hire pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people. 

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

GoGuardian's Job Applicant Privacy Policy is located here. 

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Source: GoGuardian careers (Greenhouse)

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