Medical Device Sales Territory Account Manager

Tactile Medical
Saginaw, MI
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates with medical or clinical experience comfortable with territory-based sales and customer education.

Best fit for

  • Candidates with medical sales or clinical experience in lymphedema and related conditions
    — “Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.”
  • Individuals with a background in outside sales and a strong understanding of third-party payer policies
    — “Knowledgeable of third party payer policies”
  • Candidates who have demonstrated success with Tactile Medical products or similar at-home therapy devices
    — “Demonstrated success selling Tactile Medical products”

Things to consider

  • Travel is a key component, requiring both local and out-of-territory movement for training and conferences
    — “Travel within territory as well as outside territory for conferences and training”
  • The role involves handling patient and clinical concerns, which may require strong interpersonal and problem-solving skills
    — “Assist in providing customer support with training, reimbursement, concerns, or complaints”

How to stand out

  • Highlight experience in educating medical professionals and patients on therapeutic devices
    — “Educating therapists, patients, and physicians on the Flexitouch System”
  • Emphasize track record in developing and executing sales strategies to meet targets
    — “Establish sales strategies to attain monthly, quarterly, and annual sales goals”
  • Demonstrate familiarity with HIPAA compliance and other regulatory frameworks
    — “Maintain compliance with all appropriate regulatory requirements, including HIPAA”
Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Educating therapists, patients, and physicians on Tactile Medical Products
  • Establish sales strategies to attain sales goals
Typical background
Bachelor’s degree or equivalent combined education and work experience3+ years of outside/inside sales experience or 1+ years of medical sales experience

Skills & requirements

Required

SalesCustomer SupportProduct EducationReimbursement

Preferred

Medical Sales ExperienceClinical Experience

Stack & domain

SalesCustomer SupportTrainingReimbursementConcernsComplaintsHipaa ComplianceLymphedemaChronic Venous InsufficiencyRespiratory Illnesses

About the role

Original posting from Tactile Medical via Greenhouse

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Territory Account Manager is responsible for educating therapists, physicians and patients on Tactile Medical Products in an assigned territory. Responsible for establishing sales strategies to attain monthly, quarterly and annual sales goals.  Responsible for penetrating underserved clinical markets. Assist in providing customer support with training, reimbursement, concerns, or complaints. Must maintain compliance with all appropriate regulatory requirements, including HIPAA.  

Responsibilities

Educating therapists, patients, and physicians on the Flexitouch System and other products and services offered by Tactile Medical

Establish sales strategies to attain monthly, quarterly, and annual sales goals

Assist in providing customer support with training, reimbursement, concerns, or complaints

Other duties as assigned

Qualifications

Education & Experience:

Required:

Bachelor’s degree or equivalent combined education and work experience (4 years)

3+ years of outside/inside sales experience OR

1+ years of medical sales experience OR

4+ years of patient facing clinical experience OR

2+ years of Tactile Medical patient facing or sales support work experience

Preferred:

Healthcare sales experience with clinicians such as doctors, surgeons, therapists, etc.

Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.

Demonstrated success selling Tactile Medical products

Knowledge & Skills:

Knowledgeable of third party payer policies

Demonstrated ability to launch new products desirable

Travel within territory as well as outside territory for conferences and training

Ability to lift 20 pounds

Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

US Pay Range$73,000—$92,400 USDTo learn more about our Privacy Statement follow this link - https://tactilemedical.com/privacy-statement/

To learn more about our California Privacy Notice follow this link - https://tactilemedical.com/california-privacy-notice/

Source: Tactile Medical careers (Greenhouse)

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