Community Manager (Sharmon Palms Lane)

MidPen Housing
Campbell, CA
On-site

Who this role is best for

Best suited to candidates with supervisory experience in affordable housing working in Northern California.

Best fit for

  • Candidates with supervisory experience in affordable housing and a commitment to community-building values
    — “You'll lead a small team and serve as the cornerstone of community operations”
  • Professionals with a background in multi-family residential management and regulatory compliance
    — “three years of multi-family residential management experience including minimum two years in affordable housing”
  • Individuals who prioritize relationship-building and have experience with resident services coordination
    — “Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team”

Things to consider

  • Certification in Tax Credit Specialist or Certified Occupancy Specialist is required within six months
    — “Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense”
  • The role demands a strong understanding of Fair Housing laws with a formal test requirement
    — “ability to pass FHA test within first 60 days”

How to stand out

  • Highlight experience in resident services and community partnerships in your resume and interview responses
    — “Build partnerships with local community groups, government officials, and safety professionals to enhance property operations”
  • Emphasize your ability to manage fiscal operations and maintain compliance with HUD and TCAC
    — “Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management”
  • Showcase your skills in using RealPage property management software and Microsoft Office Suite
    — “Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Oversee property staff and conduct performance reviews
  • Ensure compliance with all regulatory requirements
  • Coordinate repairs to maintain curb appeal
Typical background
Associate degree with three years of multi-family residential management experienceOne year of supervisory experience

Skills & requirements

Required

Property ManagementFiscal OperationsRegulatory ComplianceFacilities ManagementResident ServicesRisk ManagementMarketing

Preferred

Affordable HousingCommunity PartnershipsEmergency Preparedness

Stack & domain

Property ManagementRent CollectionSecurity DepositsBank DepositsResident Income VerificationDelinquent Account ManagementFacilities ManagementPreventative MaintenanceProperty InspectionsRepairsRisk ManagementEmergency PreparednessIncident ReportingMarketingUnit TurnoversResident ServicesRegulatory ComplianceFair HousingHUDTCACLocal RegulationsCertificationsOccupancy SpecialistSupervisionCoachingTeam ManagementFiscal ResponsibilityCommunicationPartnership BuildingCommunity EngagementLegal ComplianceAccountabilityRespectExcellenceTax Credit SpecialistCertified Occupancy SpecialistAffordable Housing

About the role

Original posting from MidPen Housing via Greenhouse

About MidPen 

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 142 properties is home to 22,800 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

Property Name: Sharmon Palms Lane

Community Manager

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

You'll oversee the daily operations of one or more affordable housing properties while making a direct impact on residents' lives. Reporting to the Property Manager, you'll lead a small team and serve as the cornerstone of community operations, ensuring fiscal responsibility, regulatory compliance, and exceptional resident services. This is an exciting opportunity to advance your career in affordable housing while contributing to MidPen's mission of creating stable, thriving communities.

Responsibilities:

Supervise property staff and conduct performance reviews while providing ongoing coaching and development

Manage fiscal operations including rent collection, security deposits, bank deposits, resident income verification, and delinquent account management

Ensure compliance with all regulatory requirements including Fair Housing, HUD, TCAC, and local regulations through accurate certifications and documentation

Oversee facilities management by establishing preventative maintenance schedules, conducting daily property inspections, and coordinating repairs to maintain curb appeal

Process resident applications, re-certifications, and lease renewals while maintaining accurate property files and waitlists

Build partnerships with local community groups, government officials, and safety professionals to enhance property operations

Implement risk management protocols including emergency preparedness procedures and incident reporting

Market available units according to approved plans and ensure unit turnovers are completed within established timeframes

Perform other duties as assigned

Qualifications:

Associate degree with three years of multi-family residential management experience including minimum two years in affordable housing, or equivalent combination of education and experience

One year of supervisory experience with demonstrated ability to lead and develop staff

Tax Credit Specialist or Certified Occupancy Specialist certification, or ability to obtain within 6 months at company expense

Current knowledge of Fair Housing laws with ability to pass FHA test within first 60 days

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and RealPage property management software

Strong written and verbal communication skills with ability to interpret regulatory documents and procedures

Commitment to MidPen's mission and ICARE values (Integrity, Collaboration, Accountability, Respect, Excellence)

Pay Range

$28.46 - $32.02 Hourly - Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

Health Insurance 

Dental, Vision, Life & Disability Insurance

403(b) Retirement Investment

Employee Education Reimbursement Program

Paid Parental Leave

FSA for Childcare, Medical, and Commuter Benefits

EAP Program

Pet Insurance

Paid Time Off

Company Holidays

Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We are committed to providing an inclusive and accessible hiring process. If you need a reasonable accommodation for any part of the application or interview process, please notify your recruiter. Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Source: MidPen Housing careers (Greenhouse)

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