Configuration Developer - Analyst

iCapital
Colorado Springs, CO
On-site

Who this role is best for

Aimed at mid-level configuration specialists with financial services background who can work in a hybrid office-remote setup.

Best fit for

  • Mid-level configuration specialists with financial services domain knowledge and experience in SaaS environments
    — “1–3 years of experience in a technical or configuration-focused role”
  • Candidates comfortable with structured business logic and XML-based rule creation
    — “Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic”
  • Individuals who thrive in hybrid office-remote setups and are adaptable to a fast-paced workflow
    — “Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday”

Things to consider

  • Must be able to manage multiple tasks and prioritize configuration-related issues effectively
    — “Able to manage multiple tasks and priorities in a fast-paced environment”

How to stand out

  • Highlight experience with SaaS configuration and business rule development in your resume and interview stories
    — “Software Development Life Cycle (SDLC) in a SaaS environment”
  • Emphasize your ability to use AI tools to accelerate rule creation and testing
    — “Use AI tools to accelerate rule creation, scenario testing, and issue investigation”
  • Showcase your track record of meeting quality and productivity benchmarks in prior roles
    — “Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery”
  • Demonstrate your ability to troubleshoot and resolve configuration-related issues efficiently
    — “Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • implement and maintain business rules within FireLight®
  • participate in SDLC
  • provide Tier 2 production support
Typical background
1-3 years of experience in a technical or configuration-focused role

Skills & requirements

Required

XMLSDLCJiraOpenairNotepad++Adobe AcrobatProblem-solvingCommunication

Preferred

SalesforceRedtailYellow PagesFinancial Services Domain KnowledgeAI Tools

Stack & domain

XMLFirelight®JiraOpenairNotepad++Adobe AcrobatSLA PrintersProblem-solvingAttention To DetailTime ManagementCollaborationCommunicationFinancial ServicesInsuranceAnnuitiesLife Insurance ProcessesCompliance Requirements

About the role

Original posting from iCapital via Greenhouse

About the Role

iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs. 

Responsibilities

Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications.

Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.

Ensure applications meet standards across completeness, compliance, and business requirements.

Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.

Perform unit and integration testing to validate accuracy and quality of configured business rules.

Support customer deployments, ensuring timely and accurate implementation of configurations.

Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption.

Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.

Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.

Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.

Ensure adherence to coding best practices including simplicity, modularity, and reusability.

Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.

Participate in team meetings, providing clear updates on progress, risks, and dependencies.

Qualifications

1–3 years of experience in a technical or configuration-focused role

Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic

Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment

Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly)

Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat

Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus

Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)

Strong problem-solving skills with attention to detail and accuracy

Able to manage multiple tasks and priorities in a fast-paced environment

Effective written and verbal communication skills with the ability to collaborate across teams

Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools

Able to work independently with minimal supervision while contributing effectively as part of a team

Benefits

The base salary range for this role is $65,000 to $80,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Colorado Springs, CO area.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Source: iCapital careers (Greenhouse)

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