Content Author (AEM)

Critical Mass
San Jose, Costa Rica
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates comfortable with content management systems and cross-browser development, this role emphasizes collaboration with multiple teams and requires in-office presence in San Jose, Costa Rica.

Best fit for

  • Candidates with CMS experience and comfort in cross-browser development who enjoy working in multidisciplinary teams
    — “Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development”
  • Individuals with a background in front-end technologies and a willingness to engage in in-office work
    — “Experience manipulating and administering website content”
  • Professionals who can balance technical execution with process feedback and are familiar with version control
    — “Experience using best practice version control methodologies”

Things to consider

  • Requires at least three days per week in the office in San Jose, Costa Rica
    — “work from an office a minimum of 3 days a week”
  • Limited flexibility for remote work despite the mention of 'flexible hours'
    — “This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM”

How to stand out

  • Highlight experience with AEM, Sitecore, or TeamSite in your resume and interviews
    — “1+ years of experience working with content management systems (AEM, Sitecore, TeamSite)”
  • Showcase your front-end skills specifically in HTML, CSS, and JS in your portfolio or resume
    — “A CA works with web applications and a variety of front-end technologies including HTML, CSS, JS”
  • Emphasize your familiarity with JSON, XML, and other data transfer formats in your application
    — “Knowledge in data transfer formats popular in web applications (eg. JSON, XML)”
  • Demonstrate your capability to debug and troubleshoot simple web application issues
    — “Debugs or troubleshoots simple issues in existing web applications”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate content creation
  • quality web development
  • effective stakeholder interaction
Typical background
content management experienceweb development skills

Skills & requirements

Required

Content Management SystemsHTMLCSSJavaScriptWeb Development

Preferred

Agile MethodologiesJira

Stack & domain

AEMSitecoreTeamsiteHTMLCSSJSGITJiraTeamworkCommunicationContent ManagementWeb Development

About the role

Original posting from Critical Mass via Greenhouse

The Content Author (CA) is responsible for creating, editing and tracking down the content within a CMS environment, which also implies interacting with majority of stakeholders in a project. As a CMS project owner, CAs strive to deliver excellent results to benefit both the project and the team.

A CA works with web applications and a variety of front-end technologies including HTML, CSS, JS and is comfortable with content management systems platforms.

You will

Create or update content in the CMS (AEM, Sitecore, TeamSite) on basic HTML, CSS and JS to ensure the pages accurately reflect the client requirements.

Works closely with Creative, Business, Technology and QA teams to ensure quality and punctual web development

Implements technical solutions following the Capability’s best practices

Debugs or troubleshoots simple issues in existing web applications

Provide feedback on policies and procedures when an opportunity for improvement exists

May manage GIT repositories (Branches, merges, commits, etc.).

You have

English Proficiency (B2+ reading, writing, and conversation).

1+ years of experience working with content management systems (AEM, Sitecore, TeamSite)

Knowledge of Cross-browser and Responsive development

Familiar with basic front-end technologies such as HTML, CSS and JS.

Experience manipulating and administering website content.

Familiar with JIRA or similar issue tracking tool

Experience using best practice version control methodologies.

Knowledge in Agile methodologies is a plus.

Familiarity with data transfer formats popular in web applications (eg. JSON, XML)

What We Offer

Maternity and parental leave extra days

Competitive benefits packages

Vacation, compassionate leave, sick days, and flex days

Access to online services for families and new parents

Diversity and Inclusion Board with 12 affinity groups

Internal learning and development programs

Enterprise-wide employee discounts

And more…

At Critical Mass, we value our employees and offer competitive compensation and benefits packages. If you’re looking for a challenging and rewarding opportunity to make a significant impact on the lives of our employees, we encourage you to apply for this exciting position today!

The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

The Ask Stems From Our Want To

Strengthen opportunity for continuous learning

Improve collaboration and team relationships.

Increase employee engagement

This work model balances the need for individual flexibility while maintaining the relentless customer focus we provide at CM. We understand that not everyone may feel comfortable with this expectation, so we ask that you please let us know immediately if there are any concerns so we can help navigate accordingly.

Critical Mass is an equal opportunity employer. 

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid

If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html

If U.K. based: https://www.gov.uk/consumer-protection-rights

If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx 

Source: Critical Mass careers (Greenhouse)

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