Geared toward candidates comfortable with B2B partner onboarding and cross-functional collaboration, with a preference for German-speaking individuals in a dynamic sports-tech environment.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Eversports
Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen".
For more insight into our history, incredible team and products, check out our “About Us” page on our website!
Overview
As our Customer Care Executive, you will support sports studios, clubs and venues across the DACH market and help them get the most out of Eversports.
You will help our partners with their questions, guide them through their first steps with Eversports, and share their feedback with our internal teams so we can keep improving our product. Along the way, you will learn how customer care, onboarding, sales and product teams work together inside a growing sports-tech company.
Working hours: Full-time, 35 hours per week with every second Friday off!
Location: Vienna, Austria
Your Tasks
Build strong relationships with existing German-speaking B2B partners in the DACH market
Understand our partners' goals, and proactively help them get lasting value from Eversports.
Be the friendly go-to person when partners have questions or need support
Work closely with Sales and Product teams to improve the customer experience
Share customer feedback and ideas to help us make our software even better
Keep our online helpdesk helpful, simple and up to date
Learn fast, stay organised and manage your daily tasks independently
Your Profile
Native-level German and fluent English skills, both spoken and written
Fluency in another language, ideally French, Spanish, Dutch, Italian or Swedish.
You enjoy helping people and explaining things in a clear, friendly way
You are curious, solution-oriented and not afraid to ask questions
You communicate with confidence and bring a positive attitude
You are a team player and open to feedback
You are excited to learn, grow and start building your career
You have a passion for sports, movement or the sports industry
Previous customer care experience is welcome, but not required
What’s in it for you?
Work smarter, not longer: our full-time week is 35 hours, and one day off every second week
Work in the office located in the heart of one of most liveable cities, with the flexibility to work from home on the days you need it
Have access to AI Tools like Claude
Stay active with the Eversports sports package
Take time to explore what inspires you during our quarterly “Day to Explore”
Work with modern equipment - every team member gets a MacBook to perform at their best
Join our regular sports sessions, team activities, and events - we work hard, but we also play
Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun!
At Eversports, we believe in transparency, so here is the fine print: for the current position we will offer a minimum yearly gross salary of EUR 35,000 (based on a full-time basis of 35h)
At Eversports we acknowledge and value the strength in diversity which is why we have 100+ employees from over 25 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation.
We look forward to hearing from you!
Source: Eversports careers