Customer Experience Leader

1-800-GOT-JUNK?
Edmonton, Canada
On-siteCareer-pivot friendly

Who this role is best for

Geared toward candidates with strong customer service and sales aptitude, comfortable with on-the-spot pricing and physical labor.

Best fit for

  • Candidates with strong customer service and sales aptitude who thrive in high-energy, on-the-ground environments
    — “At 1-800-GOT-JUNK?, our teammates don’t just remove junk — they deliver great customer experiences and close the sale on-site.”
  • Individuals who prefer hands-on work and are motivated by controlling their income through performance
    — “the harder and smarter you work, the more you earn.”
  • Those with a coachable mindset and a desire to grow within a franchise that promotes from within
    — “we promote from within. If you bring the right mindset, we’ll give you the tools to build a real career.”

Things to consider

  • Requires physical ability to lift 50+ lbs repeatedly and work in varied outdoor conditions
    — “Physically able to lift 50+ lbs repeatedly”
  • Candidates must be prepared to work full-time and start as soon as this week
    — “Start as Soon as THIS WEEK”
  • Role involves daily recorded role-play scenarios and ongoing coaching as part of the training process
    — “Participate in daily recorded role-play scenarios to support ongoing training”

How to stand out

  • Emphasize your ability to build rapport and deliver on-the-spot pricing in your resume and interview responses
    — “deliver a professional, friendly first impression”
  • Highlight your experience in sales or customer service, and your willingness to learn and grow
    — “Ongoing coaching to help you grow and earn more”
  • Showcase any experience with physical labor or customer interaction in your application materials
    — “Safely remove junk from homes and businesses”
  • Demonstrate a track record of performance-driven work and a competitive mindset
    — “motivated by performance-based pay and bonuses”
  • Mention your interest in career growth and leadership opportunities within a franchise environment
    — “Leadership and management opportunities for driven teammates”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivering exceptional customer moments
  • closing sales on-site
Typical background
experience in customer service or sales

Skills & requirements

Required

Customer InteractionSales TrainingProfit Share ModelJunk RemovalCustomer Service

Preferred

Sales TechniquesNegotiation

Stack & domain

Junk RemovalSalesCustomer ServiceProfit SharePerformance BonusesRecyclingDonationDisposalSales TrainingNegotiationCustomer ExperienceCommunicationTeamworkProblem-solvingSales TechniquesLeadership

About the role

Original posting from 1-800-GOT-JUNK? via Greenhouse

Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on integrity, accountability, and investing in people.

Truck Team and Sales Training

1-800-GOT-JUNK?

Location: Edmonton, AB

Pay: $20–$24+/hour (Profit Share + Tips + 16/hr base )

Job Type: Full-Time

Grow Your Career with 1-800-GOT-JUNK?

Junk Removal Specialist / Route Sales Representative

Location: SE Edmonton (Mill Woods Area)

Status: Full-Time | Start as Soon as THIS WEEK

Want a Job Where Effort = Earnings?

If you enjoy working with people, are confident having conversations about price, and like the idea of controlling your income through performance, this role is for you.

At 1-800-GOT-JUNK?, our teammates don’t just remove junk — they deliver great customer experiences and close the sale on-site. We’re looking for motivated, driven individuals who want to win, enjoy customer interaction, and are excited to learn sales skills that directly impact their pay.

We provide sales training, coaching, and a profit-share model, so the harder and smarter you work, the more you earn.

About Us:

We are the World’s Largest Junk Removal Company, known for our friendly teams, iconic blue trucks, and exceptional customer service. 1-800-GOT-JUNK? Edmonton is proudly operated by Southwind, an Equal Opportunity Employer committed to diversity and inclusion. At Southwind 85% of our leaders started on the trucks, and we promote from within. If you bring the right mindset, we’ll give you the tools to build a real career.

Why You’ll Love This Role:

Performance-Based Earnings

Profit share on every job — earn a percentage of the revenue generated on your truck every day! Your effort, confidence, and sales skills directly influence your paycheque.

Average total earnings: $20–$23+ /hr (inclusive of hourly + tips + performance bonuses!)

Sales Training & Skill Development

  • Learn how to present pricing, build value, and professionally overcome customer objections
  • Gain real-world sales, negotiation, and customer experience skills
  • Ongoing coaching to help you grow and earn more
  • Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement

Career Growth

  • Fast advancement for top performers
  • Leadership and management opportunities for driven teammates
  • Business, customer service, and leadership training included

Positive Team Culture

  • Work with motivated, supportive teammates
  • Stay active and avoid sitting behind a desk
  • Feel proud of the work you do — we recycle and donate whenever possible

What You’ll Be Doing:

  • Start each day at our SE Edmonton office and head out on routes with your team
  • Arrive at customer locations and deliver a professional, friendly first impression
  • Assess the job and provide customers with an on-the-spot price estimate
  • Confidently explain pricing, answer questions, and overcome objections to close the sale
  • Safely remove junk from homes and businesses
  • Load, transport, recycle, donate, or dispose of items responsibly
  • Represent the brand with energy, integrity, and a winning attitude

This Role Is Perfect for You If You:

  • Enjoy talking with customers and building rapport
  • Are comfortable discussing price and learning sales techniques
  • Are motivated by performance-based pay and bonuses
  • Want control over how much you earn
  • Take pride in winning, improving, and being part of a high-performing team

What We're Looking For:

  • 19+ years old (insurance requirement)
  • Valid driver’s license with a clean driving record (past 3 years)
  • Strong customer service or people skills (sales experience is a big plus!)
  • Physically able to lift 50+ lbs repeatedly
  • Positive, competitive, and coachable mindset
  • Reliable, professional, and motivated to grow

No previous junk removal experience required — we train you!

Apply Today – Start This Week!

We move fast. Qualified applicants are contacted within 2 business days, and offers are often made within 24 hours of the interview.

If you want a job where your attitude, effort, and sales skills determine your success, apply today and join a team where winners grow, earn more, and move up fast.

Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services. Apply Now!

Source: 1-800-GOT-JUNK? careers (Greenhouse)

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