Data Center Surge Technician (Travel Team)

EOS
United States
On-site

Who this role is best for

Strong fit for candidates with hands-on data center infrastructure experience who thrive in travel-intensive, high-pressure environments. This role suits those with 2–5 years of rack and stack, fiber splicing, and client-facing operational accountability, and who are comfortable with extended deployments across multiple U.S. locations.

Best fit for

  • Candidates with 2–5 years of data center infrastructure experience and a history of rapid deployment integration
    — “Rapidly integrate into new sites and contribute within 24–72 hours of arrival”
  • Individuals with fiber splicing and OTDR testing skills who can deliver immediate impact in ambiguous environments
    — “Proven experience with fiber (splicing strongly preferred, OTDR testing, troubleshooting)”
  • Technicians who have worked in hotel-based environments and can handle high-priority operational demands
    — “Comfortable working and living in hotel-based environments for extended periods”

Things to consider

  • This role requires a high level of travel flexibility, with 70–90% of time spent on the road in the U.S.
    — “Willingness to travel 70–90% of the time across multiple U.S. locations”
  • Candidates must be prepared for extended deployments lasting 2–4+ weeks or longer
    — “Ability to support extended deployments (2–4+ weeks or longer) based on business demand”

How to stand out

  • Emphasize your ability to work in live environments under SLA constraints
    — “Execute live service swaps and support production environments under SLA constraints”
  • Demonstrate your reliability and accountability in client-facing, high-visibility settings
    — “Highly reliable and accountable; trusted to represent EOS in client-facing environments”
  • Include examples of working with ticketing systems like ServiceNow or similar platforms
    — “Experience with ticketing/workflow systems (e.g., ServiceNow or equivalent)”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • high-volume rack and stack deployments
  • SLA recovery
  • break/fix operations
Typical background
experience in data center operations

Skills & requirements

Required

Data Center OperationsRack And Stack DeploymentsFiber And Copper CablingSLA RecoveryBreak/fix Operations

Preferred

Travel ReadinessClient-facing Environments

Stack & domain

Data Center OperationsRack And Stack DeploymentsFiber And Copper CablingOTDR TestingSLA RecoveryAdaptabilityProblem-solvingTeamworkCommunicationData CenterIT SupportNetworking

About the role

Original posting from EOS

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

Data Center Surge Technician

WHAT YOU WILL DO

EOS IT Solutions is seeking highly skilled and adaptable Data Center Surge Technicians to join a centralized travel team supporting data center operations, infrastructure deployments, fiber optic installations, and critical operational initiatives across North America. This team supports new site turn-ups, expansions, deployment projects, infrastructure upgrades, SLA recovery efforts, and operational coverage needs.

TRAVEL REQUIREMENTS

Travel 70-90% across North America

  • Mobilize within 24-48 hours
  • Deployments lasting 2-6+ weeks
  • Hotel-based travel environments
  • Flexible schedule including nights, weekends, and overtime
  • Preferably located near a major airport

KEY RESPONSIBILITIES

Data Center Deployment & Infrastructure: Rack and stack deployments, server and network installation, structured cabling, site commissioning, migrations, rack elevations and physical infrastructure builds.

Fiber Optic Installation & Testing: Install and manage single-mode and multi-mode fiber systems, perform cleaning, testing, troubleshooting, OTDR testing, fault isolation, certification, and support fusion/ribbon splicing activities.

Break/Fix & Operations: Diagnose and repair server, network, and physical infrastructure issues, perform hardware replacements, troubleshoot Layer 1 connectivity issues, and support SLA-driven environments.

ESSENTIAL CRITERIA

2-5+ years in data center operations, infrastructure deployment, structured cabling, fiber optics, or break/fix support

  • Strong rack-and-stack and hardware deployment experience
  • Experience with fiber installation, testing, troubleshooting, and support
  • Experience supporting production environments
  • Ability to read technical drawings and infrastructure documentation
  • Experience with Cisco, Juniper, Arista, or x86 server hardware

PREFERRED QUALIFICATIONS

Fusion or ribbon splicing experience

  • OTDR interpretation experience
  • BICSI, FOA, CCNA, JNCIA, Network+, or related certifications
  • Hyperscale or enterprise data center experience
  • Experience leading deployments or mentoring technicians

SUCCESS PROFILE

Thrives in fast-paced environments, adapts quickly, demonstrates ownership and accountability, communicates effectively with clients and technical teams, and maintains a strong customer-focused mindset.

 PAY RANGE: $32.45- $41.47

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#INDNAMER

Source: EOS careers

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