Deployment Program and Operation Manager

Genesis Therapeutics
San Francisco, CA
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with cross-functional project management experience who can translate ambiguous customer needs into technical requirements, working in a geographically distributed team across the Bay Area and Europe.

Best fit for

  • Candidates with experience in managing technical projects from scoping to customer adoption in robotics or enterprise systems
    — “taking complex technical initiatives from ambiguous customer needs through launch and adoption”
  • Individuals who can align engineering teams with customer requirements and site readiness
    — “Partner with Deployment Solution Engineers, research, engineering, and safety specialists to align technical capabilities with customer requirements and site readiness.”
  • Candidates with a bias for field-based learning and clear communication of requirements and tradeoffs
    — “Enough technical fluency to work with robotics, software, and AI teams, question assumptions, and translate field issues into clear requirements.”

Things to consider

  • This role demands expertise in managing complex, distributed teams with evolving technical and operational needs
    — “Drive cross-functional execution from scoping through customer acceptance, keeping milestones, dependencies, scope changes, and decisions clear across distributed teams.”
  • Candidates must be comfortable working with incomplete information and external partners
    — “Comfort driving alignment and execution with incomplete information across customers, engineers, and external partners.”

How to stand out

  • Highlight experience in translating field issues into technical requirements and deployment practices
    — “translate field issues into clear requirements”
  • Emphasize past success in building financial models for technical rollouts
    — “Build deployment financial models and assess customer value, utilization, implementation costs, and support needs”
  • Demonstrate capability to coordinate acceptance testing and training with real-world customer feedback
    — “Coordinate acceptance testing, training, and handover, and turn field feedback and competitive insights into reusable deployment practices.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful robot deployments
  • customer satisfaction
Typical background
deployment managementrobotics

Skills & requirements

Required

Deployment ManagementFinancial ModelingCross-functional Collaboration

Preferred

RoboticsAI

Stack & domain

RoboticsSoftwareAIFinancial ModelingCustomer Value AssessmentLeadershipCommunicationTeamworkProject ManagementEnterprise Systems

About the role

Original posting from Genesis Therapeutics via Ashby

ABOUT GENESIS

We are a full-stack general-purpose robot company, born across San Francisco and Paris and bound by a single mission: to make general-purpose robots a reality, unlocking infinite physical labor for the world and freeing people for creativity, exploration, and the pursuits they love for their own sake.

We are French and American by birth and global by nature. We are backed by partners who share our vision, including Eclipse, Khosla Ventures, Bpifrance, and HSG, alongside Eric Schmidt, Xavier Niel, Daniela Rus, and Vladlen Koltun. Our people work across the Bay Area and Europe, building the engine that will teach robots to do real work in the real world. We recently unveiled Eno, our wheeled, dexterous robot powered by our GENE foundation model, and we are starting to put it to work with real customers.

WHAT YOU'LL DO

  • Turn customer workflows into clearly scoped deployments, using site visits and operator interviews to define requirements, success metrics, and acceptance criteria.
  • Build deployment financial models and assess customer value, utilization, implementation costs, and support needs to inform scope and rollout decisions.
  • Partner with Deployment Solution Engineers, research, engineering, and safety specialists to align technical capabilities with customer requirements and site readiness.
  • Drive cross-functional execution from scoping through customer acceptance, keeping milestones, dependencies, scope changes, and decisions clear across distributed teams.
  • Coordinate acceptance testing, training, and handover, and turn field feedback and competitive insights into reusable deployment practices.

WHAT YOU'LL BRING

  • A track record of taking complex technical initiatives from ambiguous customer needs through launch and adoption.
  • Strong analytical judgment, with experience building financial models and evaluating costs, resource constraints, and implementation tradeoffs.
  • Enough technical fluency to work with robotics, software, and AI teams, question assumptions, and translate field issues into clear requirements.
  • A strong bias toward the field, with the ability to learn directly from operators and communicate requirements, decisions, and tradeoffs clearly in writing.
  • Comfort driving alignment and execution with incomplete information across customers, engineers, and external partners.
  • Bonus: Experience in robotics, autonomy, industrial technology, or enterprise systems where success depends on reliable real-world performance.

Source: Genesis Therapeutics careers (Ashby)

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