Director, Community Relations

DC BLOX
United States
HybridCareer-pivot friendly

Who this role is best for

A natural match if you have experience in economic development and managing community relations for infrastructure projects.

Best fit for

  • Candidates with 7+ years in government relations or economic development and a track record in stakeholder engagement
    — “7+ years of experience in community relations, public affairs, government relations, economic development, corporate communications, or stakeholder engagement.”
  • Professionals adept at aligning corporate objectives with local priorities and managing public perception
    — “Ensure community investments align with company objectives and local priorities.”
  • Individuals comfortable with public speaking and representing a company at high-level civic and media events
    — “Represent the company at community, civic, business, and media events.”

Things to consider

  • The role demands consistent engagement with diverse stakeholders, including elected officials and residents.
    — “Foster trust and credibility through consistent engagement and transparent communication.”
  • Candidates should be prepared to maintain an ongoing pulse of local market conditions and political developments.
    — “Maintain an ongoing pulse of the local market by monitoring community sentiment, political developments, economic trends, and stakeholder priorities.”

How to stand out

  • Highlight experience in managing public perception and aligning corporate commitments with community needs.
    — “Present company’s Community Promise and align commitments to meet specific community needs”
  • Emphasize skills in organizing town halls and stakeholder forums to showcase community outreach expertise.
    — “Plan, organize, and participate in town hall meetings, chamber meetings, HOA / neighborhood meetings, stakeholder forums, and community outreach events.”
  • Demonstrate ability to coordinate cross-functional teams like marketing and finance for local initiatives.
    — “Engage and align appropriate company teams including government affairs, marketing, finance, and construction to meet and address local community needs and requests.”
  • Showcase media engagement experience, including monitoring and responding to public discourse.
    — “Monitor media coverage and public discourse related to company projects and the broader data center industry.”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Build trust with community stakeholders
  • Represent the company at events
Typical background
Experience in community relations

Skills & requirements

Required

Community EngagementStakeholder ManagementPublic RelationsEvent PlanningCommunication

Preferred

Market Intelligence

Stack & domain

Community RelationsPublic EngagementMedia And Public CommunicationsMarket IntelligenceStakeholder MonitoringCommunicationLeadershipTeamworkPublic AffairsCommunications

About the role

Original posting from DC BLOX via Ashby

At DC BLOX, we’re shaping the future of digital infrastructure. Our mission is to empower businesses with robust, secure, and reliable solutions that enable them to thrive in an increasingly connected world.

Founded on the principles of innovation, integrity, and customer-centricity, DC BLOX provides cutting-edge colocation, cloud services, and network solutions tailored to our clients' unique needs.

Our team is made up of passionate professionals dedicated to excellence. We foster a collaborative and inclusive workplace culture where every voice is valued and innovation is encouraged. Whether you’re an experienced industry veteran or just starting your career, DC BLOX offers a range of opportunities for growth and development.

Description Summary:

The Director, Data Center Community Relations serves as the primary ambassador and local representative for the company in communities where data center development, construction, or operations are planned and currently exist. This role is responsible for building trust, fostering positive relationships, and maintaining open communication with local government leaders, community stakeholders, media, and residents. The Community Relations Director ensures the company remains informed about local sentiment while effectively communicating the company's vision, investments, and commitment to the community before project development, during construction and after project completion.

Essential Duties:

  • Community Relations
  • Serve as the primary point of contact between the company and the local community.
  • Develop and maintain strong relationships with elected officials, municipal leaders, economic development organizations, and other influential community stakeholders and influencers including schools, sports organizations, church leaders, etc.
  • Represent the company at community, civic, business, and media events.
  • Foster trust and credibility through consistent engagement and transparent communication.
  • Work with Public Affairs Director to initiative and coordinate engagement with government officials.
  • Present company’s Community Promise and align commitments to meet specific community needs
  • Public Engagement
  • Plan, organize, and participate in town hall meetings, chamber meetings, HOA / neighborhood meetings, stakeholder forums, and community outreach events.
  • Engage and align appropriate company teams including government affairs, marketing, finance, and construction to meet and address local community needs and requests.
  • Address community questions and concerns and seek feedback related to data center development and operations.
  • Ensure community stakeholders are informed about project milestones, benefits, and impacts.
  • Media and Public Communications
  • Establish and maintain relationships with local media outlets and journalists.
  • Serve as a spokesperson or coordinate media engagement in partnership with corporate communications teams.
  • Support proactive and responsive communications regarding company activities, announcements, and community initiatives.
  • Monitor media coverage and public discourse related to company projects and the broader data center industry.
  • Market Intelligence and Stakeholder Monitoring
  • Manage the market intelligence process for identifying key stakeholders and influencers and measuring community sentiment ahead of market engagement.
  • Maintain an ongoing pulse of the local market by monitoring community sentiment, political developments, economic trends, and stakeholder priorities.
  • Identify emerging opportunities, risks, concerns, or issues that could affect company reputation or project success.
  • Provide regular updates and strategic insights to company leadership regarding local conditions and stakeholder perspectives.
  • Community Investment and Sponsorship Management
  • Build relationships with nonprofit organizations, educational institutions, workforce development programs, and community groups.
  • Identify opportunities for and administer local community investment programs and sponsorship initiatives.
  • Evaluate and approve sponsorship requests within established guidelines and budgets.
  • Ensure community investments align with company objectives and local priorities.

Education/Training/Experience:

  • Bachelor's degree in Communications, Public Relations, Public Administration, Political Science, Business, Economic Development, or a related field, or equivalent professional experience.
  • 7+ years of experience in community relations, public affairs, government relations, economic development, corporate communications, or stakeholder engagement.
  • Demonstrated success building relationships with government officials, community leaders, and media organizations.
  • Strong public speaking, facilitation, and presentation skills.
  • Excellent written and verbal communication abilities.
  • Ability to manage multiple stakeholder groups and navigate complex public issues.

Preferred Skills:

  • Experience in data center development, telecommunications, utilities, energy, infrastructure, commercial real estate, or economic development.
  • Familiarity with local government processes, land-use considerations, permitting environments, and community engagement practices.

Source: DC BLOX careers (Ashby)

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