Enterprise Services Manager, Professional Services Sales (SEA/GCN)

Stripe
Singapore
On-site

Who this role is best for

A natural match if you have experience selling large-scale professional services in the tech or consulting space.

Best fit for

  • Candidates with a background in pre-sales and enterprise service engagements at tech firms or consultancies
    — “8+ years of professional services sales experience, preferably at a technology company or a consulting firm
  • Professionals who excel in shaping complex deals and managing strategic client relationships
    — “Shape Professional Services deals, and build and negotiate contracts/Statements of Work
  • Individuals skilled in translating complex client needs into tailored solutions and business outcomes
    — “Ability to understand complex business requirements and develop tailored solutions

Things to consider

  • This role requires fluency in Mandarin Chinese and English for client engagement in Greater China
    — “Professional fluency in Mandarin Chinese and English is required for this role
  • The position involves leading transformational projects using disruptive technologies
    — “Demonstrated ability to lead large transformational engagements using disruptive technologies

How to stand out

  • Highlight experience in managing full sales cycles and large enterprise contracts
    — “Own the entire Professional Services sales cycle for enterprise companies
  • Showcase your ability to advise senior leadership on digital transformation strategies
    — “Advise senior leadership in customer organizations on building business cases for digital transformation
  • Emphasize your track record in driving cross-functional alignment for growth objectives
    — “Experience in building and scaling a go-to-market (GTM) growth discipline
  • Demonstrate your ability to craft custom proposals aligned with client business outcomes
    — “Craft custom proposals that align with clients' business outcomes
  • Include examples of leading pre-sales workshops and influencing product strategy
    — “Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment
Pace · Fast PacedCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • large Professional Services sales
  • strategic account planning
  • customer satisfaction
  • product adoption
Typical background
8+ years of professional services sales experiencetrack record of top performance

Skills & requirements

Required

Professional Services SalesContract DevelopmentStrategic EngagementCustomer Relationship ManagementProduct Knowledge

Preferred

Saas Product Sales Experience

Stack & domain

Professional Services SalesPre-sales And Sales Of Sizable Service EngagementsContract And Statement Of Work (sow) DevelopmentAdvising Senior LeadershipPre-sales WorkshopsBuilding Business Cases For Digital TransformationNegotiating Contracts/statements Of WorkEngaging With Product And Engineering TeamsCollaborating With GTM PartnersThrives On Urgency And ImportanceAbility To Understand Complex Business RequirementsNavigating Ambiguity To Produce Strategic InsightsProfessional Fluency In Mandarin Chinese And EnglishEnterprise CompaniesPayments And Financial InfrastructureProfessional Services Offerings

About the role

Original posting from Stripe

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe’s Professional Services Sales team works with our most strategic users; You will help customers accelerate their growth and adoption on Stripe. This role is responsible for leading strategic conversations during pre-sales that will transform the payments and financial infrastructure for leading enterprises, ultimately driving revenue growth through our professional service offerings.

What you’ll do

As an Enterprise Services Seller, you will sell large Professional Services engagements to strategic clients and drive Stripe’s future growth engine by building relationships with prospective users and turning them into happy Stripe users.

Responsibilities

Own the entire Professional Services sales cycle for enterprise companies.

Partner with Account Executives on named account lists to develop account plans aimed at winning and expanding Professional Services business with enterprise clients.

Drive the success of Professional Services by managing and forecasting bookings.

Craft custom proposals that align with clients' business outcomes, utilizing services across Professional Services and partner offerings.

Advise senior leadership in customer organizations on building business cases for digital transformation.

Lead pre-sales workshops with customers, focusing on strategy, vision, discovery, and assessment.

Shape Professional Services deals, and build and negotiate contracts/Statements of Work.

Engage with Product and Engineering teams to influence product strategy for large clients.

Collaborate effectively with GTM partners to integrate complementary strategies and drive mutual growth objectives.

Prepare the delivery team with user insights to ensure that the delivery aligns with the desired business outcomes.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

8+ years of professional services sales experience, preferably at a technology company or a consulting firm, with a track record of top performance.

Proven experience in pre-sales and sales of sizable service engagements, as well as in contract and Statement of Work (SOW) development.

Demonstrated ability to lead large transformational engagements using disruptive technologies.

Thrives on the urgency and importance of working with our largest customers, achieving set objectives while balancing competing priorities.

Ability to understand complex business requirements and develop tailored solutions.

Demonstrated ability to navigate ambiguity to produce strategic insights and identify opportunities.

Professional fluency in Mandarin Chinese and English is required for this role, as it involves working primarily with clients within the Greater China region

Preferred qualifications

Knowledge of the sales cycles associated with a SaaS product or technology platform for strategic enterprise customers.

An in-depth understanding of the buyer journey and the ability to lead complex, multi-party sales in a highly consultative manner.

Experience working with upper middle market and enterprise companies.

A proven track record of driving cross-functional alignment among a broad set of stakeholders, including engineering, sales, support, product, marketing, data science, and senior leadership, to achieve growth targets.

Experience in building and scaling a go-to-market (GTM) growth discipline, including the development of strategy, processes, and operating models.

Proven ability to create a strong growth culture within a team.

Background in a growth-stage internet/software company and/or the payments industry.

Familiarity with APIs and their role in digital solutions.

Source: Stripe careers

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