Entitlement Specialist

Precisely
India
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates with Salesforce expertise who can resolve data issues and collaborate across teams, working in India with UK or US shift timings.

Best fit for

  • Candidates with 3+ years of Salesforce experience and a track record in data resolution and cross-functional projects.
    — “Minimum 3 years experience working in Salesforce”
  • Individuals who have worked with Salesforce service contracts and can interpret customer entitlements from contracts.
    — “Basic understanding of contracts and identifying customer entitlements resulting from the contracts”
  • Candidates who can provide documentation support and are comfortable with Microsoft Office applications.
    — “Assist documentation requests during financial audits”

Things to consider

  • Must be available to work UK or US shift timings regularly, which may affect work-life balance.
    — “This role requires working either UK or US shift timings on a regular basis”
  • Remote work is required, but the role may demand flexibility with shift timings.
    — “Ability to work effectively from home”

How to stand out

  • Highlight experience resolving complex data issues in Salesforce with measurable outcomes.
    — “Resolve data issues from Salesforce exception reports”
  • Emphasize cross-functional collaboration and communication skills in past roles.
    — “Experience collaborating within a cross-functional organization”
  • Showcase Salesforce certifications and hands-on experience with the service contract module.
    — “Salesforce certifications, Experience with the Salesforce service contract module”
  • Demonstrate strong attention to detail through examples of data accuracy improvements.
    — “Extreme attention to detail”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • accurate resolution of data issues
  • improved data integrity
  • effective collaboration with cross-functional teams
Typical background
3+ years of experience in Salesforce administrationdata stewardship experience

Skills & requirements

Required

Data StewardshipSalesforce AdministrationContract ManagementEntitlement ManagementData IntegrityCommunicationCollaboration

Preferred

Salesforce CertificationsData Analysis

Stack & domain

SalesforceData AnalysisSalesforce Certifications

About the role

Original posting from Precisely

At Precisely, we're not just building software — we're shaping the future of data integrity. As a global leader in data quality, data enrichment, and location intelligence, Precisely helps thousands of the world's most trusted brands make confident decisions with data they can rely on. We're an AI-first organization, which means artificial intelligence isn't a buzzword here — it's woven into how we build products, how we work, and how we think about solving complex problems for our customers. When you join Precisely, you join a team of curious, driven innovators who believe that better data makes the world run better. If you're ready to do meaningful work at the intersection of AI and data — and help define what's possible — we'd love for you to apply!

Overview:

This role is part of the Data Steward team which is responsible for ensuring Salesforce Account, Contract and Entitlement data is correct. This set of data provides customer access to the Precisely customer portal and other self-service applications used by the customer. This data also drives contract renewal opportunities and entitlement reporting.

What you will do:

Resolve daily internal cases brought to the Data Steward team from the Sales and Renewals teams.

Resolve data issues from Salesforce exception reports.

Participate in projects related to improving Salesforce data integrity.

Assist documentation requests during financial audits.

What we are looking for:

Minimum 3 years experience working in Salesforce

Basic understanding of contracts and identifying customer entitlements resulting from the contracts

Extreme attention to detail

Experience collaborating within a cross-functional organization

Professional oral and written communication skills

Proficient in Microsoft Office applications (Outlook, Excel, Word, Teams)

Ability to work effectively from home

Salesforce certifications

Data analysis skills

Experience with the Salesforce service contract module

This role requires working either UK or US shift timings on a regular basis, based on business needs.

#LI-KM1

Application and Interview Impersonation Notice:  Impersonating another individual when applying for employment, and/or participating in an interview process to assist another individual in obtaining employment, with Precisely Software Incorporated (“Precisely”) is unlawful.  If Precisely identifies such fraudulent conduct, then as applicable and to the extent permitted by law, the application will be rejected, an offer (if made) will be rescinded, or the employment will be terminated, and legal action may be taken against the impersonators.

The personal data that you provide as a part of this job application will be handled in accordance with relevant laws. For more information about how Precisely handles the personal data of job applicants, please see the Precisely Candidate Privacy Notice

Source: Precisely careers

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