Filson Seasonal Retail Sales Associate - Vancouver, BC

Filson
Vancouver, Canada

Who this role is best for

Strong fit for customer service-oriented candidates who thrive in high-change environments and are available for seasonal work in Vancouver.

Best fit for

  • Candidates with guest-facing experience and a passion for fashion or outdoor lifestyles who can commit to seasonal work in Vancouver
    — “Interest in fashion, technical gear, and/or outdoor lifestyles”
  • Candidates who are available for extended hours, including weekends and holidays, and can work during Thanksgiving and Christmas weeks
    — “Must be available the week and weekend of Thanksgiving and Christmas week leading into the New Year”

Things to consider

  • The role may end before the end of the seasonal period depending on business needs and labor hour constraints
    — “could end on or before the seasonal holiday period end date depending on business needs, availability and/or labor hour needs”
  • Candidates must be physically capable of standing for 8 hours and lifting up to 30 pounds
    — “Able to stand for 8 hours”

How to stand out

  • Highlight experience in retail or guest-facing roles with a focus on customer service and product knowledge
    — “passionate about helping others, guest facing service mentality”
  • Emphasize availability during peak seasons and willingness to support events outside regular store hours
    — “Must be available to work during the weeks of Thanksgiving and Christmas”
  • Showcase communication skills and a positive attitude, as these are central to the Filson brand experience
    — “Curious, friendly, outgoing, positive and optimistic”
  • Include references to maintaining store standards and operational efficiency in your application materials
    — “Ensure Visual and Operational Standards are met”
Pace · Fast PacedCollaboration · HighAutonomy · LowDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • consistent Filson Way Guest Experience standards
  • Visual and Operational Standards
  • daily and weekly selling goals
  • store events support
  • store cleanliness and stocking
Typical background
retail experiencesales experiencecustomer service experience

Skills & requirements

Required

Guest Facing ServicePersonal SellingTeam EmpowermentCustomer ServiceTime ManagementCommunication SkillsTeam PlayerFlexibilityAdaptabilityCuriosityFriendlinessPositivityOptimismConfidence

Preferred

Fashion KnowledgeOutdoor Lifestyle Knowledge

Stack & domain

CommunicationTeamworkTime ManagementFlexibilityAdaptabilityCustomer Service

About the role

Original posting from Filson via Greenhouse

Seasonal Retail Sales Associate

In 1897 C.C. Filson began outfitting prospectors headed for the Gold Rush with tools and apparel strong enough for the toughest spots on earth. More than 100 years later, Filson remains committed to providing pioneers of all fields around the world with unfailing goods made from the highest quality materials available.

Filson recognizes that it takes a world-class team to make a world-class product. As we build on the Filson legacy of American craftsmanship, we are looking for individuals who share our dedication to innovation, excellence, and superior customer service.

A Seasonal Sales Associate is responsible for supporting the Team through peak business times for a temporary predetermined amount of time. They will support the store business with personal selling achievements and the store's day-to-day operations. The Filson brand is built on a reputation of excellent product quality, performance and associate knowledge, and this position serves to provide exceptional customer service and team empowerment.

What you'll do:

Ensure consistent Filson Way Guest Experience standards are met.

Ensure Visual and Operational Standards are met.

Greeting guests, answering phones, engaging guests daily.

Gift Wrapping, as needed.

Support the team during peak holiday months, November - January

Achieve daily and weekly selling goals

Occasionally support store events (in-store or offsite) outside of store posted operating hours, if needed

Keeping all areas of the store clean, presentable, and stocked; perform duties related to opening and closing the store

Processing shipments, packing orders and other operational requirements as needed, including refilling sizes and backstock

Regularly and consistently abides by Time & Attendance policies and all policies and procedures included within.

Regularly and consistently abides by the Standards of Conduct and Ethics, and all policies and procedures included within

Availability to include either/and/or days, nights and weekends as needed for the business.

Must be available to work during the weeks of Thanksgiving and Christmas

Temporary position, could end on or before the seasonal holiday period end date depending on business needs, availability and/or labor hour needs.

Other duties assigned as needed

Who you are:

Passionate about helping others, guest facing service mentality

Experience in guest facing service preferred

Has personal time management skills

Strong communication, both written and verbal skills

Dependable Team player

Curious, friendly, outgoing, positive and optimistic

Flexible and adaptable to a high-change environment

Must be available the week and weekend of Thanksgiving and Christmas week leading into the New Year

Must be available to work weekends, holidays, and extended hours as needed

Confident, not afraid to insert yourself in new situations

Interest in fashion, technical gear, and/or outdoor lifestyles

Must be 18+ yrs old

Additional Requirements:

Able to stand for 8 hours

Able to lift and carry 30 pounds, as needed

Able to reach overhead, as needed

Able to pull clothing and luggage from shelves

Able to bend, kneel, or stoop

Seasonal Benefits:

Employee discount in-store on most Filson products

Opportunity to achieve 2026 monthly bonus (Oct - Dec 2026 only) while in good standing

Employment Details:

Employment Type: Seasonal (temporary)

Employment Period: Begins October 25, 2026 - January 23, 2027, not to exceed 90 days of seasonal status employment

Start dates may be anytime between October 25 to December 12, 2026

Seasonal employment may conclude anytime within the seasonal employment period based on but not limited to, the needs of the business, scheduling availability, labor hours allowed, and your personal productivity.

The last day allowed to work as a seasonal status will be January 23, 2027 for any seasonal employees, regardless of start date.

Depending on store needs, potential opportunity for continued employment after the seasonal period ends.

Compensation type: hourly

Compensation:

Starting at CA$18.25 - CA$20.25 per hour

Note:   This job description is not meant to be all-inclusive.  Employee may be required to perform other duties to meet the ongoing needs of the organization.

Filson is an equal opportunity employer.  We believe that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination.  It is our policy that all decisions involving any aspect of the employment relationship will be made without regard to race, color, sex, religion, age, national origin, marital status, sexual orientation, gender identity, the presence of any sensory, mental, or physical disability, veteran and military status, genetic information, political ideology or any other status or characteristic protected by local, state, or federal law.  Discrimination and/or harassment based on any of those factors are totally inconsistent with our philosophy of doing business and will not be tolerated.

Regarding applicants or employees with disabilities, the company offers what the law refers to as "reasonable accommodation" to enable a person to perform his or her job.

Salary range:$18.25—$20.25 CAD

Source: Filson careers (Greenhouse)

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