Forward Deployed Engineer

Edia
United States

Who this role is best for

Best suited to mid-level engineers with strong integration and systems analysis skills working in K-12 education technology environments.

Best fit for

  • Mid-level engineers with experience in data integration and cloud infrastructure who thrive in K-12 education environments
    — “We’re seeking a Forward Deployed Engineer to make Edia work inside the complex technical and operational environments of large school districts.
  • Candidates who can transition between technical and non-technical stakeholders while solving ambiguous problems
    — “Comfort operating in ambiguous customer environments where the real problem must be discovered rather than simply specified.
  • Individuals with a background in technical consulting or implementation engineering who value maintainability and correctness
    — “You care deeply about correctness, maintainability, and the operational details that determine whether a system actually works.

Things to consider

  • This role requires a US-based candidate due to work authorization limitations.
    — “Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs.
  • The role demands full accountability for production outcomes, not just code completion.
    — “Remain accountable through go-live rather than treating code completion as the finish line.

How to stand out

  • Highlight experience with REST APIs, data pipelines, and cloud infrastructure in your resume and interviews.
    — “Experience building production backend services and data integrations using REST APIs, data pipelines, and asynchronous workflows.
  • Demonstrate your ability to identify reusable platform capabilities from customer-specific requests.
    — “Identify repeated customer problems and turn one-off solutions into reusable platform capabilities.
  • Showcase your ability to debug across application code, data, infrastructure, and third-party systems.
    — “Strong debugging skills across application code, data, infrastructure, and third-party systems.
  • Emphasize your experience working directly with users and domain experts to understand complex workflows.
    — “You enjoy working directly with users and domain experts.
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · TeamLevel · Mid Level

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • embeds with districts
  • builds integrations and custom solutions
  • improves the core platform
Typical background
4+ years of hands-on software engineering experiencestrong programming fundamentals

Skills & requirements

Required

IntegrationCustomizationProduction OutcomesPlatform ImprovementREST API Integrations

Preferred

District-specific WorkflowsInternal ToolsReportsInterfacesAutomations

Stack & domain

REST ApisData PipelinesAsynchronous WorkflowsEducationIntegration

About the role

Original posting from Edia via Ashby

ABOUT EDIA

Edia is the leading AI technology company in K-12 education, helping 1M+ students across the U.S. have an exceptional experience in school.

ABOUT THE ROLE

We’re seeking a Forward Deployed Engineer to make Edia work inside the complex technical and operational environments of large school districts.

You’ll work directly with district IT teams, curriculum leaders, and operational staff to understand their systems and workflows, integrate their data, and customize Edia’s products to meet their needs.

This role sits between Customer Success Engineering and product engineering. You won’t simply collect requirements and hand them to another team. You’ll inspect unfamiliar systems, design solutions, implement integrations and product extensions, debug failures, and operate what you ship. You’ll also recognize when a district-specific request reveals a reusable capability that belongs in the core platform.

WHAT YOU’LL DO

Embed with districts

  • Work directly with district IT, data, curriculum, and operations teams to understand their systems, constraints, and existing workflows.
  • Turn loosely defined customer needs into concrete technical designs, implementation plans, and production software.
  • Own the technical relationship from initial discovery through integration, customization, launch, and stabilization.

Build integrations and custom solutions

  • Build and operate integrations with PowerSchool, Infinite Campus, Synergy, Clever, ClassLink, and other district systems.
  • Implement REST API integrations, SFTP pipelines, SSO and rostering flows, data transformations, validation systems, and backfills.
  • Extend Edia’s products with district-specific workflows, internal tools, reports, interfaces, and automations.
  • Ship full-stack functionality when a successful deployment requires changes across backend services, data models, and user interfaces.
  • Safely migrate and reconcile sensitive, inconsistent, and incomplete district data.

Own production outcomes

  • Debug schema mismatches, authentication problems, API limitations, data-quality failures, and unexpected customer environments.
  • Build appropriate testing, observability, reconciliation, retry, and recovery mechanisms for every integration.
  • Remain accountable through go-live rather than treating code completion as the finish line.
  • Balance immediate customer needs with maintainability, security, and the long-term health of the platform.

Improve the core platform

  • Identify repeated customer problems and turn one-off solutions into reusable platform capabilities.
  • Build integration frameworks, configuration systems, implementation tooling, and operational playbooks that let Edia support districts faster.
  • Partner closely with Product and Engineering to influence roadmap based on what you learn in the field.
  • Exercise judgment about when to customize, when to generalize, and when to push back on a fragile approach.

WHAT WE’RE LOOKING FOR

Essential qualifications

  • A bachelor’s degree in Computer Science, Software Engineering, or a closely related rigorous technical field.
  • 4+ years of hands-on software engineering experience.
  • Strong programming fundamentals and the ability to become productive quickly in an unfamiliar codebase.
  • Experience building production backend services and data integrations using REST APIs, data pipelines, and asynchronous workflows.
  • Strong debugging skills across application code, data, infrastructure, and third-party systems.
  • Experience with cloud infrastructure.
  • Ability to design a system, implement it, and remain accountable for its behavior in production.
  • Excellent communication with both engineers and nontechnical stakeholders.
  • Comfort operating in ambiguous customer environments where the real problem must be discovered rather than simply specified.

What sets you apart

  • You enjoy working directly with users and domain experts.
  • You naturally investigate the surrounding workflow instead of implementing the first requested feature literally.
  • You can move between a district meeting, an unfamiliar API, a production incident, and a code review without losing the thread.
  • You have strong judgment about which customer requests should become reusable product capabilities.
  • You care deeply about correctness, maintainability, and the operational details that determine whether a system actually works.
  • You seek out important problems and drive them to completion without waiting for a fully formed specification.

Especially valuable experience

  • Node.js and TypeScript.
  • AWS.
  • React or other full-stack product development.
  • SIS, LMS, rostering, SSO, education-data, or public-sector integrations.
  • Forward-deployed engineering, technical consulting, implementation engineering, or early-stage startup work.

Work Authorization: We are currently unable to sponsor or transfer work authorization for all jobs. If things change in the future, we'll be sure to update this section.

We appreciate your interest in Edia. Feel free to follow us on LinkedIn https://www.linkedin.com/company/edia-app/ to learn more about what we're doing to improve education outcomes in the US.

Source: Edia careers (Ashby)

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