GTM Strategy & Operations Manager, Pre-Sales

Zip
New York, NY
Hybrid

Who this role is best for

Candidates with sales operations experience and technical acumen will find this strategic role with high impact on cross-functional collaboration and GTM execution.

Best fit for

  • Candidates with a background in sales strategy and technical sales cycles who enjoy shaping business trajectory through structured execution
    — “Deep understanding of GTM motions and technical sales cycles”
  • Individuals who have managed large, ambiguous projects with a focus on both strategic and tactical execution
    — “proven operator — you've managed large, ambiguous projects that required both strategic thinking and tactical execution”
  • Professionals comfortable working in a high-growth startup environment with a collaborative mindset and high ownership culture
    — “We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset”

Things to consider

  • The role demands a high level of analytical and data modeling proficiency, including SQL and BI tools
    — “Use SQL, spreadsheets, and BI tools to structure analysis”
  • Strong attention to detail is essential for handling complex systems and validation rules
    — “Attention to detail — you go deep on problems, sweat the edge cases”

How to stand out

  • Highlight experience in standardizing SE engagement and cross-functional collaboration in your resume and interviews
    — “standardizing how SEs engage across the deal cycle and driving the cross-functional collaboration”
  • Showcase specific examples of managing SE coverage ratios and capacity planning in your application materials
    — “battle-tested views on SE coverage ratios, POC/technical win rates”
  • Emphasize your ability to operate in fast-evolving environments with a focus on high-impact projects
    — “you’ll own critical, high-impact workstreams that move the business forward”
Pace · SteadyCollaboration · HighAutonomy · HighDecision Impact · Company

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • standardize SE engagement
  • drive cross-functional collaboration
  • align SE capability to product portfolio
  • lead day-to-day operations
  • long-term planning
Typical background
sales strategyrevenue operationspresales/solutions engineering operations

Skills & requirements

Required

Strategic PlanningOperational ExecutionAnalytical RigorSE OperationsCross-functional CollaborationSE Capability AlignmentEnablement And GTM StrategyMetrics And ReportingSpecial Projects

Preferred

SQLBI Tools

About the role

Original posting from Zip via Ashby

ABOUT ZIP

Zip is the AI platform for enterprise procurement — built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

The world’s most influential enterprises trust Zip, including T-Mobile, OpenAI, AMD, Mars, Dollar Tree, and more. Together they’ve saved over $8 billion and processed over $500 billion in spend. Zip’s team includes product leaders from Apple, Airbnb, and Meta, as well as former procurement leaders from United Health, Sanofi, MGM Resorts, Discover, and NASA.

Backed by Adams Street, Alkeon, BOND, CRV, DST, Tiger Global, and Y Combinator, Zip has raised $371 million, most recently at a $2.2 billion valuation and has been recognized by Forbes Fintech 50, Fast Company's Most Innovative Companies, Inc. Best in Business, and LinkedIn Top Startups.

YOUR ROLE

As a member of Zip’s GTM Strategy & Operations team, you’ll be a key partner to Solution Engineering, Sales, Marketing, and the broader executive team - driving strategic planning, operational execution, and analytical rigor across our revenue engine. This team sits at the intersection of go-to-market execution, company strategy, and systems - giving you a unique seat at the table to shape the trajectory of the business.

You'll partner with Global Solutions Engineering leadership to bring structure to a fast-scaling SE org: standardizing how SEs engage across the deal cycle and driving the cross-functional collaboration with surrounding teams that makes that engagement work in practice.

You'll keep SE capability aligned to a fast-evolving product portfolio — shaping enablement and GTM strategy so a growing team can demo, scope, and defend what's shipping.

WHAT YOU’LL DO

  • Own SE operations for the org: Lead day-to-day operations and long-term planning — the capacity and coverage model, hiring and ramp planning against open headcount, comp plan design, metrics, reporting, and "whatever it takes."
  • Act as a strategic thought partner: Be the go-to partner for SE leadership and execs - whether it's solving complex problems, framing key decisions, or bringing structure to ambiguity.
  • Drive GTM cadence and accountability: Run the operating rhythm - owning coverage and staffing reviews, pipeline/deal reviews, QBRs, and leadership syncs. You'll push velocity, track outcomes, and ensure every meeting drives impact.
  • Lead cross-functional execution: Work across SE, Sales, Marketing, CS, Product, and Finance to drive strategic initiatives forward - bringing a GTM perspective to company-wide efforts and ensuring alignment across teams.
  • Build with data: Use SQL, spreadsheets, and BI tools to structure analysis, validate assumptions, and uncover insights that improve GTM execution and drive growth.
  • Own special projects: From coverage model design to GTM enablement to redefining our POC motion - you’ll own critical, high-impact workstreams that move the business forward.

WHAT WE’RE LOOKING FOR

  • 8+ years of experience in sales strategy, revenue operations, presales/solutions engineering operations, consulting, investing, or a similar high-performance environment.
  • Strong analytical and modeling skills - you're fluent in Excel/Sheets and can write SQL or are willing to learn.
  • Deep understanding of GTM motions and technical sales cycles, with battle-tested views on SE coverage ratios, POC/technical win rates, demo environment strategy, and capacity planning.
  • Experience working closely with GTM systems like Salesforce, Gong, and PreSales platforms
  • Excellent written and verbal communication - you can structure thinking clearly, write concise memos, and present to executives with confidence.
  • Attention to detail - you go deep on problems, sweat the edge cases, and set the quality bar high.
  • High bias for action - you move fast, think in tradeoffs, and find a way forward when others see blockers.
  • Technically inclined — you're not afraid of Salesforce Flows, brittle validation rules, or stitching together data across systems.
  • A collaborative mindset — you're opinionated but open to all perspectives, and you know how to drive alignment across stakeholders.
  • A proven operator — you've managed large, ambiguous projects that required both strategic thinking and tactical execution.

The salary range for this role is $153,000 - $189,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

PERKS & BENEFITS

At Zip, we’re committed to providing our employees with everything they need to do their best work.

  • 📈 Start-up equity
  • 🦷 Full health, vision & dental coverage
  • 🍽️ Catered lunches & dinners for SF or NY employees
  • 🚍 Commuter benefit
  • 🚠 Team building events & happy hours
  • 🌴 Flexible PTO
  • 💻 Apple equipment plus home office budget
  • 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!

Source: Zip careers (Ashby)

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