IT Operations Specialist

Pavebank

Tbilisi, Georgia

Hybrid

Who this role is best for

IT operations professionals with hardware and user account management experience will find this role in a bank's Tbilisi office aligning with their technical skills and domain interest.

Best fit for

Candidates with hands-on hardware experience and a background in corporate IT support.
— “Hands-on experience with hardware setup, maintenance, and troubleshooting.”
Individuals who have worked in financial institutions or regulated environments.
— “Experience in a bank or another financial institution.”

Things to consider

This role mandates exclusive dedication, as holding another job is not permitted.
— “candidates must not hold another job alongside this position.”
The position requires on-site presence at the Tbilisi office, with no remote flexibility implied.
— “Full-time position, working from our Tbilisi office.”

How to stand out

Highlight your ability to manage IT assets and licenses in a structured way.
— “Keep an up-to-date inventory of IT assets and licenses.”
Emphasize your experience with user account lifecycle management.
— “Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.”
Showcase your fluency in English with examples of written and verbal communication.
— “Fluent English, written and spoken. This is a must.”
Demonstrate your ability to work collaboratively with security teams and other departments.
— “Work with Security and other teams to make sure IT processes follow banking standards.”
Quantify your experience in IT procurement and budget adherence.
— “Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.”

Pace · SteadyCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

managing IT procurement
handling account setup and offboarding
maintaining hardware
providing first-line IT support

Typical background

2+ years of experience in IT operations or IT support

Skills & requirements

Required

IT OperationsIT SupportHardware SetupTroubleshootingUser Account ManagementInventory Management

Preferred

Banking StandardsIT Security Practices

Stack & domain

Hardware SetupTroubleshootingUser Account ManagementIT Security PracticesOrganizationalReliableAble To Manage Several Requests At OnceIT OperationsIT Support

About the role

Original posting from Pavebank via Ashby

ABOUT US
Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.
ABOUT THE ROLE
You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.
KEY RESPONSIBILITIES
Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
Keep an up-to-date inventory of IT assets and licenses.
Provide first-line IT support to colleagues and escalate issues to vendors when needed.
Work with Security and other teams to make sure IT processes follow banking standards.
REQUIREMENTS
At least 2 years of experience in IT operations, IT support, or a similar role.
Fluent English, written and spoken. This is a must.
Fluent English, written and spoken. This is a must.
Hands-on experience with hardware setup, maintenance, and troubleshooting.
Experience with user account and access management.
Organized, reliable, and able to manage several requests at once.
NICE TO HAVE
Experience in a bank or another financial institution.
Familiarity with IT security practices in a regulated environment.
WORKING CONDITIONS
Full-time position, working from our Tbilisi office.
This role requires full commitment: candidates must not hold another job alongside this position.

Source: Pavebank careers (Ashby)