IT Support Specialist - CAD Systems

Designworks Talent
Indianapolis, US
On-site

Who this role is best for

Candidates with CAD systems administration experience and a focus on virtual environments will find this technical IT role in civil engineering.

Best fit for

  • Candidates with hands-on experience managing Autodesk and Bentley CAD platforms in infrastructure settings
    — “support Autodesk and Bentley platforms used on large-scale civil infrastructure projects”
  • Professionals skilled in Windows OS, networking, and CAD performance troubleshooting
    — “Strong Windows OS, networking, and troubleshooting skills”
  • Individuals who have previously administered CAD data platforms like ProjectWise or BIM 360
    — “Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)”

Things to consider

  • On-site work is required in Indianapolis despite the role being full-time and technically oriented
    — “Location: Indianapolis, IN (On-site)”
  • The role involves working with both Autodesk and Bentley ecosystems, which may require familiarity with both
    — “Work across both Autodesk and Bentley ecosystems”

How to stand out

  • Highlight experience with CAD standards and configuration management in your resume and interviews
    — “Manage updates, patches, configurations, and CAD standards”
  • Emphasize your ability to act as a primary technical contact for CAD vendors
    — “Act as a primary technical contact for Autodesk and Bentley support”
  • Showcase scripting skills in PowerShell, Python, or batch to demonstrate automation capability
    — “Scripting or automation experience (PowerShell, Python, batch)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • deploy and support CAD systems
  • manage updates and configurations
  • provide advanced support
Typical background
IT supportCAD systems administration

Skills & requirements

Required

IT SupportCAD Systems AdministrationWindows OSNetworkingTroubleshootingVirtual Environments

Preferred

ScriptingAutomationPowershellPythonBatch

Stack & domain

AutodeskBentleyWindows OSNetworkingTroubleshootingProjectwiseAutodesk DocsBIM 360PowershellPythonBatchAutodesk CertificationBentley CertificationComptiaCivil EngineeringInfrastructure

About the role

Original posting from Designworks Talent via Ashby

Title: IT Support Specialist (CAD Systems)

Location: Indianapolis, IN (On-site)

Type: Full-Time

Industry: Civil Engineering / Infrastructure

OVERVIEW

A well-established, growth-oriented engineering firm is seeking an IT Support Specialist (CAD Systems) to support Autodesk and Bentley platforms used on large-scale civil infrastructure projects. This is a technical IT role focused on system deployment, administration, and advanced support—no CAD design or drafting required.

You’ll work closely with engineers, IT leadership, and software vendors to ensure reliable, high-performing CAD environments across the organization.

KEY RESPONSIBILITIES

  • Deploy, configure, and support Autodesk & Bentley CAD systems (Civil 3D, AutoCAD, Revit, MicroStation, OpenRoads)
  • Manage updates, patches, configurations, and CAD standards
  • Provide Tier 2/3 support for CAD performance, licensing, and interoperability issues
  • Act as a primary technical contact for Autodesk and Bentley support
  • Administer licensing and support CAD data platforms (ProjectWise, Autodesk Docs, BIM 360)
  • Partner with infrastructure teams to optimize workstation and virtual environments
  • Identify opportunities for automation and process improvements

QUALIFICATIONS

REQUIRED

  • 1–3 years of experience in IT support, CAD systems administration, or software deployment
  • Hands-on experience with Autodesk and Bentley platforms
  • Strong Windows OS, networking, and troubleshooting skills
  • Experience supporting CAD environments in virtual or hybrid infrastructures

PREFERRED

  • Experience with ProjectWise, Autodesk Docs, or BIM 360
  • Scripting or automation experience (PowerShell, Python, batch)
  • Relevant certifications (Autodesk, Bentley, CompTIA)

WHY CONSIDER THIS ROLE

  • Support high-impact infrastructure projects
  • Work across both Autodesk and Bentley ecosystems
  • Stable organization with strong investment in technology and people
  • Competitive compensation, benefits, and long-term growth opportunities

Source: Designworks Talent careers (Ashby)

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