JR897 Field Applications Engineer (Philippines)

Eleks
Manila, Philippines
Remote

Who this role is best for

Strong fit for candidates with industrial automation experience who lead on-premises software deployments and collaborate across technical teams.

Best fit for

  • Professionals with a blend of OT networking and PLC vendor software troubleshooting skills
    — “Troubleshoot PLC vendor software, industrial communication issues, and integration challenges”
  • Individuals capable of translating technical details into clear, actionable guidance for stakeholders
    — “Clear communication with technical and non-technical stakeholders”

Things to consider

  • The role demands hands-on field work at customer sites, likely involving travel
    — “Lead on-premises deployments and installations of industrial automation software at customer sites”
  • Candidates must be comfortable working across Controls, IT, Cybersecurity, and Engineering teams
    — “ability to work across Controls, IT, Cybersecurity, and Engineering teams”

How to stand out

  • Highlight experience with secure OT network design and implementation in resume and interviews
    — “Ensure deployments align with the Purdue security model and OT network security best practices”
  • Emphasize practical troubleshooting of Rockwell Studio 5000 or Siemens TIA Portal systems
    — “troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal”
  • Showcase ability to document technical processes clearly and maintain deployment procedures
    — “Maintain technical documentation, troubleshooting guides, and deployment procedures”
  • Demonstrate collaboration with Product and Engineering teams to solve complex integration issues
    — “Collaborate with Product and Engineering teams to address complex technical issues”
  • Stress competence in Python, SQL, or similar languages for scripting and data tasks
    — “Experience with Python, SQL, or another programming or scripting language”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Led on-premises deployments and installations
  • Configured and troubleshooted OT network connectivity
  • Provided ongoing technical support
  • Conducted customer training sessions
  • Supported technical discovery and product demonstrations
Typical background
3+ years of Field Applications Engineering or similar experienceExperience with industrial automation systems

Skills & requirements

Required

Field Applications EngineeringControls EngineeringTechnical SupportOT NetworkingPLC TroubleshootingPythonSQLCommunication SkillsOT Network SecurityDeployment Procedures

Preferred

Siemens TIA PortalRockwell Studio 5000

Stack & domain

PythonSQLPlcsHmisIndustrial Automation SystemsRockwell Studio 5000Siemens TIA PortalOT NetworkingNetwork DeploymentConnectivitySegmentationSecure AccessPurdue ModelIndustrial Communication ProtocolsCommunicationTroubleshootingCollaborationIndustrial AutomationManufacturingOT Security

About the role

Original posting from Eleks via Lever

ELEKS Customer Support Office is looking for a Field Applications Engineer in Philippines.

ABOUT CLIENT

Our client is a US-based technology company developing innovative software solutions for industrial automation and manufacturing environments. Its platform provides Git-based source control, real-time visibility into industrial operations, and advanced backup and recovery capabilities for automation systems.

The company helps industrial organizations modernize their engineering workflows, improve operational reliability, and securely manage automation assets across complex OT environments.

REQUIREMENTS:

  • 3+ years in Field Applications Engineering, Controls Engineering, Technical Support, or a similar customer-facing role
  • Hands-on experience deploying and installing software on premises at industrial customer sites
  • Strong experience with OT networking and network deployment, including connectivity, segmentation, and secure access; understanding of the Purdue model
  • Practical experience with PLCs, HMIs, and industrial automation systems, including troubleshooting vendor software such as Rockwell Studio 5000 or Siemens TIA Portal
  • Strong troubleshooting skills across controls, software, hardware, and networks; familiarity with industrial communication protocols
  • Experience with Python, SQL, or another programming or scripting language
  • Clear communication with technical and non-technical stakeholders; ability to work across Controls, IT, Cybersecurity, and Engineering teams
  • Excellent written and spoken English

RESPONSIBILITIES:

  • Lead on-premises deployments and installations of industrial automation software at customer sites
  • Configure and troubleshoot OT network connectivity, infrastructure, and integration with existing industrial systems
  • Ensure deployments align with the Purdue security model and OT network security best practices
  • Troubleshoot PLC vendor software, industrial communication issues, and integration challenges
  • Serve as the primary technical point of contact for deployed customers, providing troubleshooting and ongoing technical support
  • Diagnose and resolve software, hardware, networking, and backup-related issues
  • Collaborate with Product and Engineering teams to address complex technical issues and customer-specific integration requirements
  • Conduct customer training sessions, technical workshops, and on-site enablement activities
  • Support technical discovery, product demonstrations, and pilot deployments for prospective customers
  • Provide recommendations on secure OT network access, system reliability, and backup and recovery practices
  • Maintain technical documentation, troubleshooting guides, and deployment procedures
  • Work closely with Customer Success, Support, Sales, and Engineering teams to ensure successful deployments and customer satisfaction

Source: Eleks careers (Lever)

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