KYC Analyst Intern

Satispay
Barcelona, Spain
HybridCareer-pivot friendly

Who this role is best for

Aimed at entry-level or mid-level candidates in FinTech compliance who are detail-oriented and thrive in a collaborative, hybrid work environment in Barcelona.

Best fit for

  • Students pursuing a degree in compliance or related fields with a strong interest in FinTech and digital payments.
    — “Currently pursuing a Bachelor’s or Master’s degree.”
  • Candidates who value a balance between structured tasks and opportunities for learning and growth in a dynamic setting.
    — “Learn & Grow - Over the 6 months, learn how to triage screening alerts (PEP, sanctions, adverse media), support periodic reviews, and understand the regulatory framework behind digital payments.”
  • Individuals who are comfortable with a hybrid work model and can manage a daily case queue with productivity and quality targets.
    — “Work through a daily queue of cases, meeting productivity, quality, and SLA targets.”

Things to consider

  • The role requires a minimum of three days in-office weekly despite flexible hours.
    — “hybrid working policy*, flexible working hours.”
  • The internship is fixed in duration at six months, with no mention of extension possibilities.
    — “6-month internship”

How to stand out

  • Highlight your ability to identify inconsistencies and escalate risks in compliance processes.
    — “Spot Red Flags - Identify inconsistencies or potential red flags and escalate high-risk cases to the FinCrime team.”
  • Emphasize your experience with document review and attention to detail in your resume.
    — “Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents.”
  • Showcase your fluency in English and any additional language skills in your application materials.
    — “Professional fluency in English (written and spoken); knowledge of Italian is a strong asset.”
  • Demonstrate your proactive attitude by including examples of self-driven learning or problem-solving.
    — “Proactive Attitude - Organized, eager to learn, and comfortable asking questions when needed.”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • providing clear and timely support to consumers
  • meeting productivity, quality, and SLA targets
  • identifying inconsistencies or potential red flags
Typical background
currently pursuing a Bachelor’s or Master’s degree

Skills & requirements

Required

Analytical MindsetCustomer FocusProactive AttitudeTech-savvy

Preferred

Knowledge Of Italian

Stack & domain

Customer FocusAnalytical MindsetProactive AttitudeLanguage SkillsFintech Compliance

About the role

Original posting from Satispay via Ashby

Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of.

What you'll be doing

As our KYC Analyst Intern, you'll join our FinCrime & Operations team based in Barcelona for a 6-month internship, playing a key support role in enabling smooth onboarding for our consumers. Here's what that looks like in practice:

  • Customer assistance - Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information.
  • Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents.
  • Own Your Daily Queue - Work through a daily queue of cases, meeting productivity, quality, and SLA targets.
  • Spot Red Flags - Identify inconsistencies or potential red flags and escalate high-risk cases to the FinCrime team.
  • Learn & Grow - Over the 6 months, learn how to triage screening alerts (PEP, sanctions, adverse media), support periodic reviews, and understand the regulatory framework behind digital payments.

Who we're looking for

This role needs someone curious, detail-oriented, and eager to learn the fundamentals of FinTech compliance.

  • Education - Currently pursuing a Bachelor’s or Master’s degree.
  • Analytical Mindset - Keen eye for detail with a passion for digging into documents and ensuring accuracy.
  • Customer Focus - Clear and patient communication skills with a focus on delivering a smooth user experience.
  • Language Skills - Professional fluency in English (written and spoken); knowledge of Italian is a strong asset.
  • Proactive Attitude - Organized, eager to learn, and comfortable asking questions when needed.
  • Tech-Savvy - Comfortable using digital tools and learning new software quickly.

Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply.

CareAbout: how we support your impact

We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout:

  • ❤️ Health: psychological support with Serenis.
  • 💰 Financial resources: meal vouchers for every day worked.
  • ⚙️ Growth and development: language courses with Preply.
  • 🌱 Flexibility: hybrid working policy*, flexible working hours.

*We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time.

Salary: €950 monthly internship net gross allowance.

Equal opportunity employer

At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs!

Learn more about us

Curious what it's actually like here? Our values and pillars shape how we work every day: explore them here https://www.satispay.com/en-it/work-at-satispay/.

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By submitting this application, I acknowledge that I have read and understood the content of the Privacy Policy https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/

Source: Satispay careers (Ashby)

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