Lead, Ground Operations

Veho
Oklahoma City, OK
On-site

Who this role is best for

Best suited to candidates with logistics or operations management experience working in a customer-centric ecommerce logistics environment.

Best fit for

  • Candidates with logistics or operations management experience and forklift certification
    — “Forklift certification and/or experience operating box trucks is preferred.”
  • Individuals who thrive in physically demanding, on-the-ground roles with shift leadership responsibilities
    — “Works well in a fast-paced environment that is, at times, physically tasking”
  • People who can manage cross-functional teams and prioritize safety in high-pressure situations
    — “Orchestrating efforts to maintain safety standards while achieving operational excellence.”

Things to consider

  • Overnight and weekend shifts are expected, which may require lifestyle flexibility
    — “Anticipated Schedule: Overnights including weekends”
  • The role involves frequent lifting of up to 50 lbs, which may be a concern for some candidates
    — “Frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.”

How to stand out

  • Highlight experience managing logistics platforms and resolving operational challenges in your resume and interview responses
    — “Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.”
  • Emphasize your ability to lead shifts and communicate effectively with both internal and external teams
    — “Demonstrate strong communication skills to effectively lead a shift.”
  • Showcase prior leadership or team coordination experience in logistics or operations management roles
    — “Guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners.”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Ensured smooth operation of logistics activities
  • Led a shift to guarantee successful launches and sorts
Typical background
1 year of previous experience in logistics, operations management, or a related field

Skills & requirements

Required

Logistics ManagementOperations ManagementCross-functional Team CoordinationSafety StandardsCustomer ServiceForklift OperationBox Truck OperationTechnology Platform Navigation

Preferred

Novatek Processor

Stack & domain

LogisticsOperations ManagementForkliftBox TruckTechnology PlatformsCustomer ServiceCommunicationLeadershipTeamworkOperations

About the role

Original posting from Veho via Ashby

ABOUT VEHO

Veho’s mission is to power the future of commerce by making shopping, shipping and returns seamless for everyone.

We are building a modern, end-to-end logistics infrastructure designed entirely for the ever-evolving needs of ecommerce brands and everyday consumers.

Powered by next-generation technology and a vertically integrated supply chain, Veho gives brands and their customers unprecedented control over their deliveries and removes the pain from the ecommerce post-purchase experience. We make delivery the ‘extension of the brand’ and leverage it to create deeper loyalty and trust between brands and their customers, driving customer retention and lifetime value. Our rapidly growing client list includes leading consumer brands like HelloFresh, Zara, Macy’s, Sephora, and more.

To truly build an iconic company, we strongly believe that our people and values must be aligned with our mission. As such, we take pride in our championship team, merit-based culture. We seek team players who want to compete, win, make an impact and build a legacy, and we reward performance and impact players with generous equity and incredible career growth opportunities.

Compensation:

$22 per hour

The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.

Anticipated Schedule: Overnights including weekends

About The Role:

As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners.

Key Responsibilities:

  • Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
  • Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
  • Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
  • Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
  • Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
  • Works well in a fast-paced environment that is, at times, physically tasking
  • Demonstrate strong communication skills to effectively lead a shift.
  • Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.

Qualifications:

  • At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
  • Owns a modern smartphone and can navigate apps on a smartphone daily.
  • Forklift certification and/or experience operating box trucks is preferred.
  • Proficiency in technology platforms and tools relevant to logistics operations.
  • Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
  • Commitment to delivering exceptional experiences to team members and driver partners.
  • Willingness to complete a comprehensive background check
  • Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery experience that's built for the modern era. We live by our leadership principles. We're looking for team members who are: obsessed over the customer, first-principles thinkers, builders at heart, intrinsically driven to win, and owners biased toward action.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

All California applicants, please reference our California Applicant Privacy Notice located here https://drive.google.com/file/d/1yvI9KKjVm6YUurqLi_LTQtdh7d0J7Lrd/view?usp=sharing.

The pay range is subject to the discretion of the Company. Additionally, for U.S. based roles, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage, and other benefits such as a 401 (k) and unlimited PTO for exempt-level roles.

Source: Veho careers (Ashby)

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