Legal Counsel

Who this role is best for

Derived from job-description analysis by Serendipath's career intelligence engine.

Skills & requirements

About the role

AI AT ZAPIER

At Zapier https://zapier.com/about, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process https://zapier.com/l/jobs/ai-at-zapier, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Job Posted: September 2026

Remote - United States of America

Hi there!

We’re seeking a hands-on, sharp, and technology-savvy Counsel (based in the United States) to join our legal team to provide practical and clear legal advice on a broad range of commercial and compliance matters, including vendor and sales contracts, data privacy, and employment law. We’re looking for a legal counsel with a strong analytical and problem-solving mindset, who is excited to learn new areas and will thrive in a fast-paced, technology-forward, and intellectually challenging work environment. This position provides a great opportunity to lead efforts to incorporate technology, like automation and AI, in legal operations and practice. You will be a member of our legal team and report to https://www.linkedin.com/in/benjaminfreshman/the General Counsel.

If you want to advance your career at a fast-growing, profitable, impact-driven company, read on…

Our Commitment to Applicants https://zapier.com/jobs/our-commitment-to-applicants/

Culture and Values at Zapier https://zapier.com/jobs/culture-and-values-at-zapier/

Zapier Guide to Remote Work https://zapier.com/learn/remote-work/

Zapier Code of Conduct https://zapier.com/jobs/zapier-code-of-conduct/

Diversity and Inclusivity at Zapier https://zapier.com/jobs/working-on-diversity-and-inclusivity/

ABOUT YOU:

• You have exceptional drafting and negotiation skills. You are experienced at drafting and negotiating a range of inbound and outbound commercial contracts, including technology/cloud agreements, SaaS service agreements, contractor/consulting agreements, events-related agreements, and other business agreements.

• You are a regulatory expert, with strong business judgment. You have a knack for analyzing and assessing laws, regulations, and policies across multiple jurisdictions to extract the most relevant provisions for the business. You are comfortable with assessing risk and proposing solutions that balance risk with business goals.

• You love new challenges. You have experience with, and an enthusiasm and intellectual curiosity for new legal issues. You are a creative thinker who is comfortable with change and ambiguity, and excited to learn areas of the law that may be new to you.

• You think of yourself as a builder in legal practice. You increase the efficiency of your legal practice by using technology such as Zapier for automating legal processes, CLM products, and AI tools. You love exploring and implementing new ways to improve in-house legal processes for a small but growing legal team.

• You are self-aware and have a high EQ. You have a positive attitude with a solution-oriented mindset. You work effectively across teams and have strong listening and interpersonal skills.

• You’re solid at time management. You are successful at working independently and have a proven track record of prioritizing and managing multiple matters simultaneously in a fast-paced, dynamic, and highly engaged environment. You also recognize when to ask for help or escalate issues.

• You're a skilled communicator. You can take legalese and make it easy to read for a diverse workforce spanning the globe. Zapier is a 100% remote team and writing is our primary means of communication.

QUALIFICATIONS & EXPERIENCE

• Juris Doctor degree

• Admitted to practice and in good standing with one or more state bars in the US

• 4-8 years of legal experience across commercial, operational, or general corporate matters

• Combined law firm and in-house experience at a SaaS/technology company preferred, but not required.

THINGS YOU’LL DO:

• Lead response to legal tickets from teams across Zapier, including from sales, procurement, and HR teams, and escalate to subject matter experts to resolve, as needed.

• Partner with the procurement team and stakeholder teams across Zapier to draft, review, and negotiate inbound SaaS, service, and consultant/contractor agreements of all types.

• Collaborate with Zapier’s commercial counsel on providing effective and efficient legal support to close sales deals.

• Collaborate with Zapier’s employment counsel on the development, preparation, and training on various personnel-related compliance policies and documents, and provide day-to-day support to the People team.

• Advocate for and implement technology to improve the quality, efficiency, and effectiveness of the Zapier legal team, including using automation, AI, and other tools.

• Monitor legal developments globally for compliance purposes in locations where Zapier has personnel and customers, including labor, data privacy, and AI-related laws. Work with internal and external subject matter experts as needed. Advise the business on these developments with practical solutions.

• Advocate for finding and implementing the “right” solution, which is one that is compliant and meets business goals, while remaining committed to our customers, our people, and Zapier’s core values.

• Understand company-wide goals to develop systems, processes, and metrics that support Zapier’s growth.

• Other duties as needed to meet the ongoing needs of the legal team at Zapier.

HOW TO APPLY

At Zapier, we believe that diverse perspectives and experiences make us better, which is why we have a non-standard application process designed to promote inclusion and equity. We're looking for the best fit for each of our roles, regardless of the type of companies in your background, so we encourage you to apply even if your skills and experiences don’t exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.

Education is not a requirement for our roles; however, if you receive an offer, you will need to include your most recent educational experience as part of our background check process.

After you apply, you are going to hear back from us—even if we don’t see an immediate fit with our team. In fact, throughout the process, we strive to never go more than seven days without letting you know the status of your application. We know we’ll make mistakes from time to time, so if you ever have questions about where you stand or about the process, just ask your recruiter!

Zapier is an equal-opportunity employer and we're excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someone's identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity, Inclusion, Belonging and Equity. Our code of conduct https://zapier.com/jobs/zapier-code-of-conduct provides a beacon for the kind of company we strive to be, and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants, including those with criminal histories, consistent with applicable laws.

Zapier prioritizes the security of our customers' information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here https://zapier.com/legal/data-privacy.

Zapier is committed to inclusion. As part of this commitment, Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process, please contact jobs@zapier.com.

APPLICATION DEADLINE:

The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource https://docs.google.com/spreadsheets/d/1_lXQvKwuU4xXEbye7EW_En8iv1ZIMlQNmT7B2Mzbo24/edit?gid=0#gid=0 for a list of countries where we currently cannot have Zapiens permanently working.

Source: Zapier careers (Ashby)