Liberty Lead

Holistic Industries
Pittsburgh, PA
On-siteCareer-pivot friendly

Who this role is best for

Strong fit for candidates who lead with customer-centric values and operational expertise in cannabis retail, who adapt to dynamic environments and manage teams effectively.

Best fit for

  • Candidates with leadership experience in retail and a passion for cannabis education and customer service.
    — “Deliver a friendly, welcoming, and memorable Liberty experience for every customer and teach, coach, and mentor the team to do the same.”
  • Individuals with a background in inventory management and a commitment to regulatory compliance.
    — “Provide leadership in managing inventory, opening and closing procedures, and ensure compliance with regulations and standard operating procedures.”
  • People who thrive in inclusive, team-driven environments and value ethical decision-making.
    — “You are welcoming and inclusive of others, value individual differences, and love being part of a winning team.”

Things to consider

  • This role likely involves a significant on-site presence given the emphasis on in-person customer interactions and store operations.
    — “Deliver a friendly, welcoming, and memorable Liberty experience for every customer”
  • The position demands adaptability and the ability to handle multiple responsibilities simultaneously.
    — “You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently”

How to stand out

  • Highlight your ability to mentor and coach teams in customer service and product education.
    — “teach, coach, and mentor the team to do the same”
  • Emphasize your experience in managing inventory and ensuring regulatory compliance in retail environments.
    — “Provide leadership in managing inventory, opening and closing procedures, and ensure compliance with regulations”
  • Showcase your insights into product trends and operational improvements through past initiatives or feedback mechanisms.
    — “propose operational improvements to drive the business”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • delivering a friendly and welcoming Liberty experience
  • managing inventory and ensuring compliance
Typical background
retail managementcustomer service

Skills & requirements

Required

Customer ServiceInventory ManagementOpening And Closing ProceduresRegulatory ComplianceTeam Leadership

Preferred

Point-of-sale System ExperienceCash HandlingAdaptabilityMulti-tasking

Stack & domain

Point-of-sale SystemCash HandlingTeam PlayerAdaptabilityMulti-tasking

About the role

Original posting from Holistic Industries via Greenhouse

Role: Liberty Lead

Location: Pittsburgh, PA

Full Time 

We are Growers, We are Wholesalers, We are Producers, We Are Budtenders, We are Retailers, We are Partners, and We are Hiring

Your Impact:

Deliver a friendly, welcoming, and memorable Liberty experience for every customer and teach, coach, and mentor the team to do the same.

Foster a warm and knowledgeable environment that encourages repeat visits.

Share a comprehensive knowledge of cannabis-related topics, current trends, and impart valuable information to customers.

Provide leadership in managing inventory, opening and closing procedures, and ensure compliance with regulations and standard operating procedures.

Share feedback and insight on product trends, customer feedback, and propose operational improvements to drive the business.

Your Strengths:

You are welcoming and inclusive of others, value individual differences, and love being part of a winning team.

You have experience with operating a point-of-sale system, cash handling, and have meticulous attention to detail.

You are great at adapting and multi-tasking, showcasing your ability to handle multiple responsibilities efficiently

Capable of managing oneself and supervising others effectively.

Demonstrates strong ethical standards and sound judgment in decision-making.

If we are EMPATHETIC, HONORABLE & ACCOUNTABLE

And we grow ourselves and business with GRIT then we will be

                    CHAMPIONS OF CANNABIS

Why Join Us:

Holistic Industries offers a comprehensive benefits package, including competitive base pay, a monthly bonus program, and medical, dental, and vision coverage. We also offer a team member discount in our stores, a Health Savings Account, pet insurance, and a 401(K) with a company match. Additional benefits include company-paid short term and long-term disability, life and AD&D insurance and mental health and urgent care services. Team Members can also take advantage of our referral program and generous paid time off (PTO).

#ENGHP

Source: Holistic Industries careers (Greenhouse)

Similar roles

More roles at Holistic Industries