Madhappy West Hollywood Pantry Part-Time Cafe Shift Lead

Madhappy
Los Angeles, CA
On-siteCareer-pivot friendly

Who this role is best for

Cafe professionals with leadership experience and brand alignment will find this part-time leadership role in a fast-growing lifestyle brand.

Best fit for

  • Candidates with prior leadership experience in small teams and a passion for brand-driven retail environments
    — “Help recruit and lead the location staff”
  • Individuals who are deeply committed to mental health advocacy and community-building initiatives
    — “Alignment with our mental health mission”
  • Professionals with a background in coffee and food service who value flexibility and brand immersion
    — “Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed”

Things to consider

  • This role requires relocation or availability to work in New York City, despite being based in Los Angeles
    — “You must be based in or willing to move to New York City metropolitan area to be considered for this position.”
  • The position entails a significant level of responsibility in managing operations and staffing
    — “You will own operating procedures for this location and build a team centered around efficiency”

How to stand out

  • Highlight experience in managing small teams and cross-functional collaboration in your resume and interview responses
    — “Work with the store manager and HQ to bring the vision to life”
  • Emphasize your understanding of and alignment with the Madhappy brand and mental health mission
    — “Learn and develop a true understanding of the Madhappy brand and customer base”
  • Demonstrate your ability to lead in a flexible, dynamic environment with a focus on customer experience
    — “Willing to help whenever and however needed so team feels supported”
Pace · Fast PacedCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • efficient operations
  • team building
  • customer satisfaction
Typical background
food and beverageretail

Skills & requirements

Required

Inventory ManagementSchedulingStaffingCleanlinessPreparationBrand Understanding

Preferred

RecruitmentCross-functional Leadership

About the role

Original posting from Madhappy via Lever

MADHAPPY NYC PANTRY PART-TIME CAFE SHIFT LEAD

Madhappy is a Los Angeles-based clothing brand made for a community of optimists, born in 2017. Madhappy uses apparel, events, and experimental retail spaces – including its permanent flagship in West Hollywood – to explore a personal expression as a means to an improved state of mind. Its own seasonal stores – with past and present locations including New York City (Soho), Aspen, Miami, East Hampton, and Tokyo – are each designed to reflect their site, while still sharing the brand’s DNA. The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations. Madhappy supports research and awareness in mental health through The Madhappy Foundation (a 501c(3) non-profit) and writes Local Optimist, a print magazine. Each to celebrate us as works-in-progress, and the personal and collective expression that is a part of that.

Pantry by Madhappy is a food, and beverage concept developed by Madhappy that debuted in their West Hollywood Flagship location.

About the job

We are looking to hire a part-time Cafe Shift Lead for Madhappy at our Flagship location in Nolita. In this position, along with the store manager, you will own operating procedures for this location and build a team centered around efficiency and embodying our brand vision. This role will report directly to this location’s store manager.

You must be based in or willing to move to New York City metropolitan area to be considered for this position.

Responsibilities

●      Inventory management, scheduling, staffing, cleanliness, preparations, and more

●      Learn and develop a true understanding of the Madhappy brand and customer base

●      Work with the store manager and HQ to bring the vision to life

●      Help recruit and lead the location staff

●      Willing to help whenever and however needed so team feels supported

About you

Qualifications

●      2+ years of coffee and/or coffee related experience

●      Basic knowledge of food and beverage preparation

●      Previous experience working in a small team environment

●      Ability and willingness to work a flexible schedule, including evenings, holidays and weekends, if needed

●      Proven interpersonal skills, with the ability to communicate professionally, patiently and effectively with customers and team members

●      Familiarity with the Madhappy brand and mission

●      Valid New York Food Handler's License

Characteristics

●      Strong communication skills, including the ability to lead and work cross functionally with all levels and teams

●      Solutions-oriented

●      Alignment with our mental health mission

●      Passionate about creating a unique and exceptional customer experience

Benefits

●     Up to 96 hours of PTO annually based upon hours worked

●      Welcome gift :)

●      Employee discount and early access to products

$22/hr

About Madhappy

Madhappy is a clothing brand for a community of optimists. Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world. Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.

About Local Optimist

Local Optimist is a space for radical discovery and connection. By focusing on open conversations and mindful exploration, we orient people with reliable, optimistic resources — available at any moment.

About The Madhappy Foundation

The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally. Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

Learn more here.

Source: Madhappy careers (Lever)

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