Manager In Training

Texas Car Title & Payday Loan Services, Inc
McAllen, TX
On-siteCareer-pivot friendly

Who this role is best for

Aimed at entry-level or mid-level candidates in customer-facing sales who can thrive in structured environments and adapt quickly to coaching and feedback.

Best fit for

  • Candidates with customer service or sales experience, especially in financial conversations, will align well with the role's focus.
    — “work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations”
  • Individuals who can handle rejection and maintain a positive attitude are ideal for this performance-driven position.
    — “stay motivated even when you hear 'no'”
  • Those comfortable with both outbound and inbound customer interactions will find this role a natural fit.
    — “handle both inbound and outbound conversations”

Things to consider

  • The role requires a 40-hour work week, including Saturday shifts, which may impact work-life balance.
    — “Must be able to work 40 hours per week, including Saturdays.”
  • Personal transportation is a non-negotiable requirement, as the role likely involves branch travel.
    — “Reliable form of personal transportation and valid Driver’s License”

How to stand out

  • Highlight your ability to ask follow-up questions and keep conversations going in your resume and interview responses.
    — “Ask follow-up questions instead of ending conversations”
  • Emphasize your adaptability and eagerness to learn in your application materials.
    — “Ability to learn quickly and adapt”
  • Showcase experience with financial or sensitive customer conversations to align with the role's focus.
    — “guiding them through decisions, including financial conversations”
Pace · Fast PacedCollaboration · LowAutonomy · MediumDecision Impact · Individual

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • work directly with customers
  • handle inbound and outbound conversations
  • build confidence through practice and coaching
Typical background
Customer service, sales, or collections experience

Skills & requirements

Required

Customer-facingSalesFinancial ConversationsPerformance-driven

Preferred

Collections ExperienceCustomer Service

Stack & domain

Customer ServiceSalesCollectionsFinancial ConversationsCommunicationFeedbackCoachingMotivationFinancial ServicesSales Training

About the role

Original posting from Texas Car Title & Payday Loan Services, Inc via Greenhouse

Manager In Training:

Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.

If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

asking direct questions

handling hesitation or rejection

making outbound calls

staying engaged in conversations that may feel uncomfortable at times

What Success Looks Like

Successful team members:

Stay positive and engaged, even when customers hesitate or say no

  • Ask follow-up questions instead of ending conversations
  • Build confidence quickly through practice and coaching
  • Take feedback and apply it immediately
  • Perform consistently in a structured, goal-driven environment

Why Work With Us

Start your career with an industry leader where you will receive structured training and ongoing coaching.

Fast-track advancement opportunities

  • Team environment focused on your success
  • Competitive compensation with bonus potential

Benefits

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$13.35 - $15.24/hr.

Monthly bonus potential

Preferred Experience

Customer service, sales, or collections experience

  • Comfortable speaking with customers over the phone and in person
  • Strong communication skills
  • Ability to learn quickly and adapt

Minimum Requirements

High School Diploma or equivalent

Must be able to work 40 hours per week, including Saturdays.

Satisfactory completion of pre-employment screenings

Reliable form of personal transportation and valid Driver’s License

Fluent in English and Spanish a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Texas Car Title & Payday Loan Services, Inc careers (Greenhouse)

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