Manager In Training

Texas Car Title & Payday Loan Services, Inc
Cedar Park, TX
Career-pivot friendly

Who this role is best for

A natural match if you have customer service or sales experience and are comfortable with financial conversations.

Best fit for

  • Candidates with customer service or sales experience and a willingness to engage in financial discussions
    — “Customer service, sales, or collections experience”
  • Individuals who thrive in a performance-driven environment and can handle rejection gracefully
    — “are open to feedback and coaching, and can stay motivated even when you hear 'no'”
  • People who can adapt quickly and are fluent in English and Spanish
    — “Fluent in English and Spanish a plus”

Things to consider

  • The role requires a 40-hour work week, including Saturdays, with no indication of remote flexibility
    — “Must be able to work 40 hours per week, including Saturdays.”
  • Personal transportation is necessary due to the need for a valid Driver’s License
    — “Reliable form of personal transportation and valid Driver’s License”

How to stand out

  • Highlight your ability to build confidence and resilience through coaching and feedback
    — “Build confidence quickly through practice and coaching”
  • Emphasize your experience with handling hesitation or rejection in customer interactions
    — “handling hesitation or rejection”
  • Showcase your adaptability and quick learning in your resume and interview responses
    — “Ability to learn quickly and adapt”
  • Demonstrate your comfort with both inbound and outbound customer conversations
    — “handle both inbound and outbound conversations”
Pace · Fast PacedCollaboration · MediumAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • meeting sales targets
  • positive customer feedback
Typical background
sales experiencecustomer service

Skills & requirements

Required

SalesCustomer ServiceCommunication

Preferred

Spanish

Stack & domain

SalesCollectionsCommunicationProblem-solvingFinance

About the role

Original posting from Texas Car Title & Payday Loan Services, Inc via Greenhouse

Manager In Training:

Looking for a role where you can grow fast and develop real-world skills? In this position, you’ll work directly with customers—asking the right questions, overcoming objections, and guiding them through decisions, including financial conversations.

If you thrive in a fast-paced environment, are open to feedback and coaching, and can stay motivated even when you hear “no,” this role offers a strong opportunity to build confidence, resilience, and a solid foundation in sales.

Job Scope

This is a customer-facing, performance-driven role where you will work directly with customers to understand their needs and guide them through financial solutions.

You will handle both inbound and outbound conversations, ask follow-up questions, and help customers make decisions—including conversations about money.

This role requires someone who is comfortable:

asking direct questions

handling hesitation or rejection

making outbound calls

staying engaged in conversations that may feel uncomfortable at times

What Success Looks Like

Successful team members:

Stay positive and engaged, even when customers hesitate or say no

  • Ask follow-up questions instead of ending conversations
  • Build confidence quickly through practice and coaching
  • Take feedback and apply it immediately
  • Perform consistently in a structured, goal-driven environment

Why Work With Us

Start your career with an industry leader where you will receive structured training and ongoing coaching.

Fast-track advancement opportunities

  • Team environment focused on your success
  • Competitive compensation with bonus potential

Benefits

Majority company paid Health, Dental and Vision

401k Program

Company Paid - Life and Disability Insurance

2 Weeks paid Vacation, 6 paid Holidays, 2 PTO and 5 Sick days

40hr Work Week – Monday thru Saturday

Branch hours: Mon - Fri 10am – 6pm, Sat 9am – 1pm

Every Sunday Off

$15.80 - $18.92/hr.

Monthly bonus potential

Preferred Experience

Customer service, sales, or collections experience

  • Comfortable speaking with customers over the phone and in person
  • Strong communication skills
  • Ability to learn quickly and adapt

Minimum Requirements

High School Diploma or equivalent

Must be able to work 40 hours per week, including Saturdays.

Satisfactory completion of pre-employment screenings

Reliable form of personal transportation and valid Driver’s License

Fluent in English and Spanish a plus

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.

Source: Texas Car Title & Payday Loan Services, Inc careers (Greenhouse)

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