Network Field Technician - Tier 2

EOS
Denver, CO
On-site

Who this role is best for

Entry-level to mid-level candidates with hands-on networking experience and a willingness to travel will find this field technician role.

Best fit for

  • Candidates with 1–2 years of IT experience and a foundation in cabling and networking hardware
    — “1–2 years of experience in IT, networking, field service, or a related technical role”
  • Individuals who thrive in physically active roles and can handle on-site deployments
    — “Ability to lift up to 50 lbs and work in physically active roles”
  • Those with a strong interest in field support and a desire to gain hands-on global experience
    — “This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.”

Things to consider

  • Up to 85% travel is expected, which may be a significant lifestyle adjustment
    — “Requires up to 85% Travel”
  • The role demands adaptability to work in various environments and with different project teams
    — “Working under the guidance of experienced engineers and project managers”

How to stand out

  • Emphasize experience with structured cabling and telecom environments on your resume
    — “Experience working in structured cabling, telecom, or data center environments”
  • Highlight your ability to follow detailed instructions and maintain accuracy in installations
    — “Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately”
  • Showcase any familiarity with ticketing systems like ServiceNow or Jira in your application
    — “Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.)”
  • Demonstrate your attention to detail and willingness to learn during interviews
    — “Strong attention to detail, time management, and willingness to learn”
Pace · Fast PacedCollaboration · HighAutonomy · LowDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • successful onsite installations
  • troubleshooting physical connectivity issues
  • adherence to quality standards
Typical background
IT, networking, field service experience

Skills & requirements

Required

Network Hardware InstallationCopper And Fiber Optic CablingBasic Networking ConceptsTeam CollaborationAttention To DetailTime ManagementHand Tool UsagePhysical Labor

Preferred

Network CertificationsStructured CablingTicketing Systems

Stack & domain

Networking HardwareCopper And Fiber Optic CablingBasic TroubleshootingNetwork DiagramsEquipment LayoutsWi-fi SurveyEquipment LabelingSite Clean-upProject Tracking SystemsTeamworkAttention To DetailTime ManagementWillingness To LearnFlexibilityIT SupportNetwork InfrastructureField Support

About the role

Original posting from EOS

OUR COMPANY: 

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.   

We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.  

WHAT YOU WILL DO: 

As a Network Field Technician - Tier 2, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.

This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.

**Requires up to 85% Travel**

KEY RESPONSIBILITIES: 

Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).

Run and terminate copper and fiber optic cabling under supervision.

Conduct basic troubleshooting of physical connectivity issues.

Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.

Support Wi-Fi survey teams with setup and equipment handling.

Perform equipment labeling, documentation, and site clean-up post-deployment.

Collaborate with project teams and escalate issues as needed.

Assist with site readiness surveys (e.g., rack space, power, cabling paths).

Adhere to quality standards, safety protocols, and project deadlines.

ESSENTIAL CRITERIA: 

1–2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).

Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).

Ability to follow instructions and work well in a team setting.

Strong attention to detail, time management, and willingness to learn.

Comfortable using hand tools and working with hardware in various environments.

Ability to lift up to 50 lbs and work in physically active roles.

Willingness and ability to travel both domestically and internationally.

Flexible with working hours including evenings and weekends when required.

Up to 85% travel

DESIRABLE CRITERIA: 

Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.

Familiarity with networking concepts (IP addressing, ports, patching).

Experience working in structured cabling, telecom, or data center environments.

Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#Remote

#LI-MS2

Pay Range$33—$35 USD

Source: EOS careers

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