Office Administration Lead

Harbor
London, United Kingdom
HybridCareer-pivot friendly

Who this role is best for

A natural match if you have experience in office administration for professional services firms and thrive in a hybrid, high-growth environment.

Best fit for

  • Candidates with prior experience in professional services and a background in managing office operations and facilities
    — “Experience in a similar office administration, facilities, operations, or executive support role”
  • Individuals who can anticipate needs and drive process improvements in a dynamic, scaling organization
    — “The ability to anticipate needs in a dynamic environment”
  • Professionals who have worked in a hybrid work arrangement and can manage cross-functional teams
    — “This works hybrid from our London, England office (4 days per week in office)”

Things to consider

  • Candidates must be comfortable with UK workplace standards and health & safety compliance
    — “Ensure compliance with UK workplace standards and health & safety requirements”

How to stand out

  • Highlight experience in improving office environments and employee engagement initiatives
    — “Continuously improve the office environment and employee experience”
  • Demonstrate cross-functional collaboration by showcasing past work with IT, HR, or Finance teams
    — “Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs”
  • Emphasize proactive problem-solving and strategic thinking in your resume and interview responses
    — “Strategic thinker with strong execution capability”
  • Showcase your ability to manage vendors and coordinate logistics for high-traffic office days
    — “Coordinate in-office events, leadership meetings, and high-traffic days”
  • Demonstrate fluency in Microsoft Office Suite, especially Outlook and Teams
    — “Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams)”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • ensure seamless and professional office experience
  • support internal communications
Typical background
experience in office administration, facilities, operations, or executive support

Skills & requirements

Required

Office OperationsFacilities ManagementAdministrative SupportEvent Coordination

Preferred

UK Health & Safety Requirements Knowledge

Stack & domain

Office OperationsFacilities ManagementEvent CoordinationOffice LogisticsOffice AdministrationOffice Environment ImprovementCommunicationTeamworkProblem-solvingAttention To DetailStrategic Thinking

About the role

Original posting from Harbor via Greenhouse

Harbor is a PE-backed, global professional services firm of ~1,000 strategists, technologists, and operational specialists. We partner with leading law firms, corporations, and law departments to deliver high-impact strategy, legal technology, operations, and intelligence solutions. As we continue to scale globally, we are seeking a highly capable, proactive, and commercially minded professional to serve as our Office Administration Lead for our UK regional offices. This role will be based in London. 

This role is ideal for someone who thrives in a fast-paced, high-growth environment and is equally comfortable owning operational execution. You will be responsible for ensuring our offices operate at a best-in-class standard. This is not a purely administrative role. It requires judgment, discretion, commercial awareness, and the ability to anticipate needs in a dynamic environment.  This works hybrid from our London, England office (4 days per week in office).

Key Responsibilities: 

Serve as the operational lead and administrative support for the UK regional offices ensuring a seamless and professional experience for employees, clients, and visitors. 

Office Operations & Facilities 

Oversee day-to-day office operations to ensure a smooth, high-functioning workspace 

Act as primary liaison with building management, landlords, and service providers 

Manage office vendors, maintenance, and facilities matters 

Ensure compliance with UK workplace standards and health & safety requirements 

Maintain oversight of supplies, equipment, and office needs 

Workplace Experience 

Act as the first point of contact for guests and clients, ensuring a professional and welcoming environment 

Oversee room bookings, shared spaces, and office logistics 

Coordinate in-office events, leadership meetings, and high-traffic days 

Support planning and execution of employee engagement and social events 

Continuously improve the office environment and employee experience 

Operational Coordination 

Partner with Talent, IT, Finance, and Operations teams to support onboarding, offboarding, and general office needs 

Redirect invoices and correspondence appropriately 

Support internal communications relating to office matters 

Provide ad hoc administrative support to UK-based leaders and teams, such as preparing documents or meeting materials based on business needs 

Assist with expense submissions as needed 

Identify process improvements and implement scalable solutions as the company grows 

Experience & Qualifications: 

Skills & Attributes 

Highly organised with exceptional attention to detail 

Proactive self-starter who anticipates needs rather than reacts to them 

Strategic thinker with strong execution capability 

Excellent written and verbal communication skills 

Strong interpersonal skills and executive presence 

Calm under pressure and able to manage competing priorities 

Comfortable operating independently while partnering cross-functionally 

Desirable 

Experience in a PE-backed or scaling organisation 

Knowledge of UK Health & Safety requirements (First Aid certification beneficial) 

Requirements: 

Based in the London office 4 days per week 

Standard working hours: 8:30am – 5:30pm  

Proficient in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, Teams) 

Experience in a similar office administration, facilities, operations, or executive support role 

About Harbor:

Harbor is the leading provider of professional and technology services to the legal industry, encompassing strategy, technology, operations, and intelligence. With a global team of nearly 1,000 professionals, Harbor works with more than 80% of Global 200 law firms and close to 600 corporate law departments to optimize performance and enable business and digital transformation. Headquartered in Chicago, the company has offices in London, Belfast, Moncton, and Sydney.

Harbor, a BayPine LP portfolio company, is advancing its next phase of growth by broadening its technology, data, and managed services capabilities across the legal sector. For more information, visit www.harborglobal.com.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law. 

Source: Harbor careers (Greenhouse)

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