Geared toward customer service-oriented candidates comfortable with managing phone communications and administrative tasks, in a Florida-based, full-time, on-site role with a focus on collaboration and workflow efficiency.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from Bone Dry Roofing via Lever
About Bone Dry Roofing:
Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Office Manager to join our growing family.
Benefits & Compensation
Pay of $22-$26/hourly commensurate with experience
Medical, Dental, and Vision Insurance plans available to full-time employees
Company Paid Life, & Short-Term Disability Insurance up to a specified amount
+More options including Voluntary Life, Accident, Critical Illness and Hospital Indemnity Plans
401K Plan with Company Match
Paid Time Off and Paid holidays (after 90 days of service, in accordance with company policy)
Company truck and fuel provided for company use
Weekly Pay
Opportunities for career advancement and skill development
Job Overview
Bone Dry Roofing is selectively seeking an Office Manager who takes the greatest pride in delighting callers and making them feel like the most important person/ customer we have. If you genuinely get a good feeling after helping someone then you may find this role a good fit for you!
This is an onsite position for our Sarasota, Florida office (this is not a remote position).
Responsibilities
Answer, manage, and document incoming phone calls with accuracy and professionalism
Provide consistent, high-quality customer service in every interaction
Support scheduling, coordination, and general office operations
Serve as a primary point of contact for internal teams and external customers
Maintain organized records, documentation, and communication logs
Assist with resolving customer inquiries and ensuring timely follow-up
Process all sold projects
Make AR calls
Enter completed repair job pictures in CRM.
Process open proposals in CRM
Secure mail and apply any payments from checks received.
Make deposits.
Order EagleViews for next day's sales appointments.
Create job packets and leave in the appropriate area
Process credit applications for salesmen
Call the homeowner to schedule roofs and other projects
Send roof orders to the Distributor.
Send payment links and reminders after each project
Facilitate the closing process of each completed project
Uphold office standards that reflect strong customer service expectations
Collaborate with team members to support efficient workflow and operations
Assist new employees with completing onboarding paperwork
Other office duties as assigned
Qualifications
2+ years of office, administrative, or related experience
Experience answering, documenting, and managing phone communications
High school diploma or equivalent
Valid driver’s license
Ability to pass a background check and pre-employment drug screening
Strong organizational and time management skills
Excellent communication and interpersonal abilities
Consistent focus on delivering professional customer service
Ability to multitask and remain composed in a busy office setting
By applying for this job, you agree that we can text you (message and data rates may apply). I consent to receive SMS/text messages regarding my job application with Bone Dry Roofing. These messages may include updates on my application status, interview invitations/reminders, other information directly related to this job application and job opportunities. Message frequency will vary. Message and data rates may apply. (You will have the option to Opt In/Reply Help for help or STOP to Opt Out).
Privacy Policy
Terms of Service
Bone Dry Roofing is an Equal Opportunity/Affirmative Action employer. It is our policy not to discriminate against any Associate or Applicant. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, childbirth or related medical conditions, national origin, sex, age, disability or handicap, genetic information, citizenship status, service member status, or any other characteristic protected by federal, state or local law. This policy of nondiscrimination in employment includes but is not limited to recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff, or termination of employment. If you require assistance in the application process you are welcome to contact recruiting@bonedry.com, and a representative will be in touch.
Source: Bone Dry Roofing careers (Lever)