Geared toward candidates comfortable with on-site event coordination and working with children and families, with a preference for those with event or performance industry experience. This role is based in Allentown, PA, and involves seasonal, in-person work.
Derived from job-description analysis by Serendipath's career intelligence engine.
Original posting from WorldStrides via Greenhouse
Company Introduction
WorldStrides is the global leader in educational travel and experiential learning. The company was founded in 1967 to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world. WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps students to see beyond the classroom and to see the world – and themselves – in new ways.
Job Description:
We are seeking a highly organized and motivated Part Time Seasonal Events staff member to join our team. This role plays a key part in executing a wide variety seasonal events and performance experiences in order to create a high level of customer satisfaction for our performers and their families.
All Part Time Seasonal Events staff members will work closely with their team in order to execute the following on-site event needs including:
Responsibilities:
Attending all rehearsals, stage shows, parades, and galas.
Assist during rehearsals with escorting performers from transportation locations to dressing and staging areas, and assist with minimal costume/dress changes such as shoe changes.
During stage shows, staff will escort performers from parent drop off locations to backstage performer prep locations, then back to meet with their parents.
During parades, staff will assist in meeting performers at dropoff points from transportation, walk and escort performers to and through parade routes to ensure performer safety.
During Gala events, staff will assist in seating logistics, and provide high level of customer service to attendees to ensure they are satisfied with their event attendance.
Supervise and ensure performer safety at all times on site
Keep event schedules and itineraries on time.
Ensuring clarity and organization for all travelers
Ability to handle common customer service related inquiries and requests
Ability to deescalate customer concerns
Additional tasks and responsibilities as assigned.
Qualifications:
Excellent verbal communication skills
Flexible and comfortable working in a fast paced environment
Enthusiastic about working with children and families
Customer friendly and excellent customer service skills
Organized and self motivated
Experience working in events is preferred
Experience working with children or in performance industries preferred
Ability to handle and deescalate customer concerns
Work Perks
Fun & driven environment.
Competitive compensation
Mileage reimbursement (when applicable)
WorldStrides, a global organization, is committed to educate and serve communities worldwide. Our commitment is fueled by the passion of our team members and partners to make experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability.
As an Equal Opportunity Employer, WorldStrides is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
WorldStrides will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider students on J-1 or F-1 visas.