Partnerships Ops Associate

Credible
United States
RemoteCareer-pivot friendly

Who this role is best for

A natural match if you have experience in operations or account management within the fintech or finance domain. The role is entry-level, remote-friendly, and involves cross-functional collaboration across teams such as Compliance, Legal, and BI.

Best fit for

  • Candidates with entry-level experience in operations or finance roles, especially within fintech or marketing partnerships
    — “entry-level role with a clear path into Strategic Partnerships Analyst or Partner Operations Specialist roles”
  • Individuals with a background in managing onboarding processes and cross-functional coordination
    — “You are the operational backbone for the Partnerships & Business Development team”
  • Those who have worked with tools like Salesforce or Asana and have a foundation in financial or business processes
    — “Experience with Salesforce, LinkSquares or another contract management tool, Asana, Looker, or Slack”

Things to consider

  • Remote work is possible, but the role requires coordination across multiple internal teams
    — “You will work across Partnerships, Partner Marketing, Finance, Product, BI, Compliance and Legal”
  • The role involves handling confidential compliance, financial, and partner information
    — “Discretion with confidential partner, financial and compliance information”

How to stand out

  • Highlight your experience managing onboarding checklists and cross-functional coordination
    — “Run onboarding checklists from signed agreement to launch, tracking open items until the partner is live”
  • Demonstrate your ability to track and manage multiple open items efficiently
    — “A system for managing many open items at once, and the habit of following up until they close”
  • Showcase your attention to detail with examples from financial or contract-related tasks
    — “Exceptional attention to detail, especially with numbers, invoices and contract terms”
  • Emphasize your comfort with Google Sheets for data management and reconciliation
    — “Comfort in Google Sheets, including lookups, pivots and basic reconciliation”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Successfully onboarded new partners
  • Improved reporting accuracy
Typical background
Bachelor's degree in business, finance, or related field0-2 years of operations or finance operations experience

Skills & requirements

Required

Partnership ManagementOnboarding ProcessesReporting And AnalyticsContract ManagementVendor Compliance

Preferred

Financial Services Industry Knowledge

About the role

Original posting from Credible via Greenhouse

Who is Credible?

Credible is a leading U.S. consumer finance marketplace, transforming the way consumers access and compare financial products. We operate at a consumer and enterprise level. On the consumer side, we help millions of people make smarter financial decisions by comparing personalized, pre-qualified offers across student loans, personal loans, mortgages, credit cards, and insurance — all without impacting their credit score. On the enterprise side, we power financial product comparison and distribution through deep integrations and partnerships with lenders, insurance carriers, and financial institutions, as well as providing marketplace technology and capabilities to third-party partners and distribution channels.

The Partnerships Operations Associate keeps Credible's lender and financial platform partnerships running: onboarding, reporting, payments, contracts and compliance. You are the operational backbone for the Partnerships & Business Development team, freeing senior partners to focus on growth.

You will work across Partnerships, Partner Marketing, Finance, Product, BI, Compliance and Legal. This is an entry-level role with a clear path into Strategic Partnerships Analyst or Partner Operations Specialist roles.

Responsibilities

Deliver new features that grow the personal loan marketplace and support Credible’s long-term vision.

Prioritize work across the borrower journey, from prequalification to funding, against volume, conversion and revenue goals.

Improve how offers are matched, ranked and displayed, and reduce friction from prequalification through funding.

Launch and improve lender integrations and expand offer coverage across Credible.com and our publisher network.

Find where AI improves the funnel, and prepare the product for loan discovery inside AI assistants and embedded experiences.

Use analysis, A/B testing and user research to drive improvements and track core funnel KPIs.

Partner with engineering, design, data, marketing, partnerships, compliance and operations to ship features and hit OKRs.

Education and Experience 

 Bachelor's degree, or equivalent experience, in business, finance, or a related field

 0 to 2 years of experience in operations, account management, finance operations, or a similar coordination role (internships count)

 Exceptional attention to detail, especially with numbers, invoices and contract terms

 Comfort in Google Sheets, including lookups, pivots and basic reconciliation

Clear written communication with external partners and internal teams

A system for managing many open items at once, and the habit of following up until they close

Good judgment on when to solve a problem and when to escalate it

Discretion with confidential partner, financial and compliance information

Nice to Have 

Experience with Salesforce, LinkSquares or another contract management tool, Asana, Looker, or Slack

Exposure to fintech, lending, marketing partnerships, affiliate or performance marketing

Familiarity with vendor risk management (TPRM), security questionnaires, or compliance processes

Experience with procure-to-pay processes such as POs, invoicing and accruals

Interest in automating repetitive work with scripts, templates or workflow tools

Credible is open to hiring candidates in the following locations: Arizona, California, Maryland, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Texas

Why work at Credible?

We combine the intelligence, expertise, and confidence of a financial advisor with the approachability and honesty of a friend. In other words, we’re the friend you always wish you had in finance.

We are optimistic, challengers, trustworthy, clever, and smart. We are open and transparent. We strive to act as advisors by being friendly, objective, and open in our communication. We use language that is intelligent yet approachable. When appropriate, we’ll drop in a bit of wit to position ourselves as a fresh, reliable voice in the financial world.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

Source: Credible careers (Greenhouse)

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