Principal Specialist Sales Engineer, Zero Trust Branch - Healthcare/SLED

Zscaler
AMS - Update Location +2 more
RemoteCareer-pivot friendly

Who this role is best for

Strong fit for experienced sales engineers who thrive in ambiguity and integrate AI tools into technical solutions, with a focus on healthcare and SLED domains in a remote work arrangement.

Best fit for

  • Experienced sales engineers with a passion for integrating AI into technical solutions and a background in network security.
    — “Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies”
  • Candidates with deep understanding of complex sales cycles and the ability to craft value-based narratives for healthcare clients.
    — “Deep understanding of complex, multi-year sales cycles and expertise in value-based storytelling”
  • Individuals who have built strong technical credibility through hands-on product evaluations and custom configurations.
    — “Lead product evaluations and custom product configurations”

Things to consider

  • This role requires a proven ability to sell a wide range of network security technologies, not just a single domain.
    — “Proven experience selling network security technologies (SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring)”
  • The role emphasizes remote work but may involve high-pressure situations and frequent customer interactions.
    — “maintaining composure and focus in high-pressure situations”

How to stand out

  • Highlight experience with AI-native tools and how they accelerated customer problem-solving in your resume.
    — “Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools”
  • Showcase your ability to design evaluation test plans and guide customers to successful outcomes.
    — “Design evaluation test plans with customers and guide the process to successful outcomes”
Pace · SteadyCollaboration · HighAutonomy · MediumDecision Impact · Team

Derived from job-description analysis by Serendipath's career intelligence engine.

What success looks like

  • Delivered technical product presentations to customers
  • Led product evaluations and custom configurations
Typical background
10+ years of experience in Sales Engineering, Solutions Consulting, or Solutions Architect

Skills & requirements

Required

Sales EngineeringNetwork SecurityTechnical PresentationsCustomer Requirements GatheringProduct EvaluationsCustom Product ConfigurationsEvaluation Test Plans

Preferred

AI ToolsCloud SecuritySase-based Zero Trust Exchange

Stack & domain

Sales EngineeringSolutions ConsultingNetwork SecurityCloud SecurityAIProblem-solvingCommunicationTeamworkLeadershipCustomer FocusAdaptabilityHealthcareSLED

About the role

Original posting from Zscaler via Greenhouse

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 200+ public data centers globally and thousands of private sites at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Principal Specialist Sales Engineer to join our Healthcare/SLED team. This is a remote role, reporting to the Director of Specialists Solutions Architects in the Zero Trust Branch department. The Speciality Sales team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world, and we are looking for your expertise to elevate our Exposure Management team.

What you’ll do (Role Expectations)

Create and deliver technical product presentations to prospective customers

Gather customer technical requirements to ensure proposed solutions will meet customer goals and needs

Lead product evaluations and custom product configurations

Design evaluation test plans with customers and guide the process to successful outcomes

Who You Are (Success Profile)

You thrive in ambiguity and are comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.

You act like an owner and your passion for the mission fuels your bias for action, allowing you to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver who seeks out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

You are customer-obsessed and build deep empathy for the customer to anchor your decisions in solving their real-world problems.

You are resilient and adaptable, viewing change as an opportunity and maintaining composure and focus in high-pressure situations.

What We’re Looking for (Minimum Qualifications)

Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

Bachelor’s Degree in Technology, a related field, or equivalent professional experience

10+ years of experience in Sales Engineering, Solutions Consulting, or Solutions Architect

Proven experience selling network security technologies (SD-WAN, routing protocols, SWG, routing, proxies, firewalls, SSL/IPsec, VPNs, DLP, and end-user monitoring)

What Will Make You Stand Out (Preferred Qualifications)

Industry standard certifications such as CISSP, CCNA, Network+, CCNP, CCIE, or Security+

Deep understanding of complex, multi-year sales cycles and expertise in value-based storytelling

Demonstrate strong AI fluency by leveraging coding assistants, LLMs, and Generative AI tools to accelerate troubleshooting, solution design, automation, and customer problem-solving, while applying sound technical judgment to validate outputs

#LI-Remote

#LI-EV1

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range$175,875—$251,250 USDAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

Various health plans

Time off plans for vacation and sick time

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

Source: Zscaler careers (Greenhouse)

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